Agile Lab is a company founded in 2014 with the mission to create value for its customers in data-intensive environments through customisable solutions that establish performance-driven processes, sustainable architectures and automated platforms based on data governance best practices. Having delivered over 100 successful Elite Data Engineering initiatives, we have used this experience to create Witboost: a modular, technology-agnostic platform that enables modern organisations to discover, value and produce their data in both traditional environments and fully compliant Data Mesh architectures. With a highly skilled team of over 300 data engineers based in Europe, Agile Lab helps organisations with their data-driven transformation.
Take a look at our Handbook to discover our core values and processes.
Base salary: €26K - €40K
CCNL: Commercio
Ladder: SRE I
As a Junior Application Maintenance Engineer – SRE I, you will support the continuity, stability, and reliability of production services.
You will handle first-level monitoring, troubleshooting, operational support, and application deployments with growing autonomy, involving senior colleagues when dealing with more complex issues.
You will work closely with developers, senior SREs, and Operations teams on Azure-based data platforms.
On-call availability is required.
Provide first-level technical support for Azure Synapse, SQL Pool, Data Pipeline Ingestion, Data Fabric, and Azure Functions.
Monitor Azure-based systems and applications by analysing logs, metrics, alerts, and service behaviour to identify anomalies, degradation, and recurring issues.
Support troubleshooting and incident resolution activities, involving senior team members when needed.
Support applications running on OpenShift through basic operational activities and troubleshooting.
Perform initial checks and issue investigation on Kafka-based systems, coordinating with senior engineers when required.
Support application deployments from development to production, ensuring controlled and secure releases.
Contribute to the creation and maintenance of technical documentation, runbooks, operational procedures, and known-issue records.
Bachelor’s degree in Computer Science, Computer Engineering, or equivalent practical experience.
At least 6 months of experience in Application Maintenance, technical support, or production operations, including internships.
Basic hands-on knowledge of Azure services.
Practical exposure to OpenShift and Kafka.
Basic knowledge of Bash, Git.
Familiarity with relational databases, data warehousing, and microservice architectures.
Ability to analyse logs, investigate errors, and follow troubleshooting procedures.
Basic programming knowledge in Java and/or Python.
Good communication skills and a strong learning mindset.
Knowledge of MongoDB.
Familiarity with monitoring and observability tools such as Grafana, Prometheus, or similar platforms.
Basic understanding of CI/CD pipelines and release management practices.
Interest in SRE principles, reliability engineering, and operational automation.
Care about Growth & Development
Training budget: €1.000 per year and 12 hours per month fully dedicated to your learning and growth;
Structured career path with clear expectations and salary for each level;
Opportunity to attend international conferences, with additional support for travel and accommodation;
Onboarding support during your first week;
Dedicated coaching throughout your growth.
Care about Well-being
Stimulating environment focused on both professional and personal growth;
Psychological support: 5 sessions fully covered by the company, with the option to continue therapy at a reduced rate, & mental health webinars with Unobravo.
Care about Benefits & Financial Support
Care about Family & Life
Extended parental leave, including +15 days fully paid by the company;
Paid leave for children’s illness and additional support beyond standard policies;
Childcare support: vouchers for daycare and babysitting services;
Inclusive policies supporting all types of families.
Care about Perks & Tools
Welcome pack with all the equipment you need to work;
Corporate benefits portal with discounts on travel, fashion, technology and more.
Care about Company & Culture
Turnover rate: 8.29% (below the market average), not by chance but thanks to clear career paths, ongoing feedback and real attention to people’s growth;
Inclusive environment where you can truly be yourself, backed by our certifications in Gender Equality, Diversity & Inclusion and SA8000, reflecting our commitment to ethical and responsible working conditions;
Company rated 4.8/5 for employee satisfaction on Glassdoor;
Certified Great Place to Work three times in a row.
We don't like hierarchies: we work as a team;
We don't like bureaucracies; we prefer a sense of responsibility;
We like data, certainly, so anything that is measurable;
We want to make a positive change in our industry;
Empathy, humility, collaboration, and willingness to challenge ourselves are the basis of our work.
Not sure which level to apply for? Check out our Career Ladder to learn more.
Please note: Applications from people in European time zones will be considered.
People who successfully complete our selection process will be included in the Agile Lab backlog, valid for six months.
This position is open to everyone, regardless of gender, and we strongly encourage applications from both male and female candidates pursuant to Art. 27 of Legislative Decree no. 198/2006, as well as those who identify themselves as non-binary or of any other kind. We are committed to fostering a diverse and inclusive workplace.
