About MOSCOT
MOSCOT is a five generation family-owned New York City heritage eyewear brand with over 110 years of optical expertise, renowned worldwide for its iconic eyewear.
MOSCOT infuses its unmistakably refined, downtown aesthetic with unparalleled craftsmanship to create its timeless eyewear. While now recognized as a global fashion brand, MOSCOT remains, at hear, a neighborhood optical shop.
Job Description
We are looking for an enthusiastic, fun loving, and hardworking Optician to join our new Shop in Rome.
This individual enjoys providing superior customer service, is a team player, and has a high degree of emotional intelligence. A love for fashion and a level of excellence is a must.
Tasks & Responsibilities
Customer Service:
- Greet all customers pleasantly and with courtesy, provide customers with clear directions and provide all information regarding products and services
- Understanding of the MOSCOT brand and story and ability to communicate this heritage to the customer
- Create a memorable MOSCOT Shop experience
- Collaborate with MOSCOT family members to keep shop tidy and organized
Communication:
- Answer and direct phone calls as needed
- Respond and collaborate with lab and shop teams on all orders
Inventory Control:
- Assist with cycle counts, receipts, and returns of frame and stock lens inventory.
- Process inter-shop transfers in the POS system.
- Confirm that tickets match the physical frame
Requirements
- Licensed as an optician
- Clear and articulate communication skills with empathy towards customers
- About 5 years of experience
- Fluency in English and Italian, both written and spoken
- Weekend and Holiday availability required
Perks and Benefits
- Discounts on glasses
- Young and flexible working environment
- Training courses
Contratto di lavoro: Tempo pieno
Esperienza:
- ottico: 1 anno (Preferenziale)
Abilitazione/Certificazione:
- Scuola Secondaria di II livello (Superiori) (Preferenziale)
Sede di lavoro: Di persona
