17 annunci per il ruolo di support specialist - emilia romagna (recruiting in corso)

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Technical Training & Documentation Specialist

Technogym -
Cesena, Emilia-Romagna

Candidati adesso

Dettagli della posizione

Tempo indeterminato
35.000 € - 50.000 € all'anno

Qualifiche

Francese
Spagnolo
Gestionale
Ingegneria
Inglese
Supporto tecnico
Laurea triennale
Time management

Descrizione completa della posizione

Technical Training & Documentation Specialist

Location: Cesena, FC, IT

Function/Branch: Operations

Type of contract: Permanent Employee

Our Company

Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!

Your Role

We are searching for a skilled Technical Training & Documentation Specialist to join our team. This role involves developing comprehensive training programs, creating detailed technical documentation, and ensuring that all training materials meet the highest standards.

You will collaborate with various departments to support the effective use of our products and technologies.

Your Impact

Promote and embed Technogym Technical Service core principles—Professionalism, Care, Safety, and Brand Promoter—by coordinating classroom, on-site, and digital training programs globally.
Design, manage, and monitor global training programs for technicians and installers, ensuring consistent knowledge transfer, high-quality execution, and alignment with business objectives.
Ensure achievement of performance, training, and technical KPIs through structured audits, evaluations, and continuous improvement initiatives.
Monitor global training progress and compliance, verifying adherence to defined training standards, technical competencies, and certification requirements.
Continuously improve training processes and methodologies, leveraging audits, performance data, and feedback to enhance effectiveness and scalability.
Act as a key Technical Service representative in New Product Development, ensuring field needs, service constraints, and technical requirements are effectively transferred to R&D and cross-functional teams.
Develop and implement innovative training solutions, including e-learning platforms, webinars, and blended learning approaches to support global scalability and efficiency.
Enhance Technical Service quality across branches and distributors through targeted audits and competency development, with a strong focus on strengthening Second-Level Support and senior technicians.
Drive the development of tools and digital solutions to optimize training efficiency and improve accessibility, usability, and consistency of technical support content.

About You

Ideally, you are passionate about health, movement, and an active lifestyle, enthusiastic and proactive, while also down-to-earth and ethical. Experience of, or a proven interest in the fitness industry is highly desirable, along with excellent account management/solution selling/strategic thinking/relationship skills.

What you should bring:

Bachelor’s degree in Engineering, Technical Communication, Education, or a related field.
1 to 2 years of experience in technical training, product support, or a similar role.
Extensive understanding of the products to effectively train others and provide technical support.
Strong language skills, with fluent English required; knowledge of Spanish or French is highly recommended.
Excellent relationship-building abilities to engage with diverse stakeholders and trainees.
Strong public speaking skills to deliver engaging training sessions and presentations effectively.
Exceptional planning and time management skills to organize training programs and meet deadlines.

Compensation Data

We believe great work deserves great recognition. For this role, we offer an annual gross salary (RAL) between €35,000 and €50,000, based on your level of experience, technical skills, and scope of responsibilities, in accordance with the applicable National Collective Labour Agreement (CCNL Metalmeccanici). On top of that, joining Technogym means being part of a culture where your growth, wellbeing, and impact truly matter.

Technogym is an Equal Opportunities Employer

Technogym is an equal opportunities employer, in compliance with Italian Legislative Decree no. 198/2006 (Code of Equal Opportunities) and Law no. 162/2021 on gender equality certification. Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!

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