The role manages vendor relationships, oversees contract compliance and monitors performance to ensure cost-effective and reliable service delivery. Operationally, the IT Manager is responsible for the performance, security and reliability of all IT systems, networks and infrastructure. The role ensures that the IT team responds efficiently to incidents, minimises service disruptions and provides strong support during key school processes such as student onboarding and major events.
Cybersecurity and compliance are fundamental responsibilities. The IT Manager safeguards systems and data, ensures adherence to local regulations and Nord Anglia policies and implements best practices in data protection. The role monitors IT performance through KPIs and service reporting and drives continuous improvement across all IT operations.
This role is ideal for a strategic IT leader who combines strong technical knowledge with excellent communication and stakeholder engagement skills. The IT Manager thrives in a collaborative and innovative environment and is passionate about using technology to enhance educational impact. Success requires a proactive mindset, analytical thinking, strong leadership capabilities and the ability to manage multiple priorities.
Qualifications typically include a diploma or degree in Computer Science or a related field, with a minimum of five years of experience in IT management. Experience managing Microsoft 365, Windows Server and Azure AD environments is essential, along with strong knowledge of LAN and WAN infrastructure and current cybersecurity standards. Project management experience, vendor management, budget oversight and experience leading IT teams are important. Certifications such as ITIL, PMP, Microsoft or Cisco are preferred.
Nord Anglia Education is committed to an environment where people can achieve their full potential. Creativity, challenge, collaboration and continuous development are encouraged at all levels. Safeguarding is central to our culture, and all appointments are subject to child protection checks with previous employers and relevant authorities.
Salary range: €40.000 - €50.000 gross per year
