The Technical Sales Representative is responsible for assisting the Area Sales Managers with calling on prospective customers/target accounts and evaluating and providing technical support to Key, New and Existing account customers.
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
Eligibility to Work
You will need to provide proof of right to work. It is a condition of any offer of employment we make to you that you have the permission to work in the country for the role for which you are applying for.
Equal Opportunity Employer
An equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
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Ensure customer quality and service expectations are met.
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Provide technical support, troubleshooting, and process development.
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Reduce customer complaints and resolve issues effectively.
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Support sales, margin, and volume growth targets.
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Share market insights, competitive data, and product updates with sales teams.
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Deliver technical expertise in wood, metal, and plastics coatings.
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Manage product trials, audits, and specifications approval processes.
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Collaborate with laboratories and support continuous product improvement.
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Assist with equipment installation, adjustments, and optimization.
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Train customers on product use, application methods, and technical topics.
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Evaluate complaints and implement corrective actions.
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Support customers in product selection, specifications, and inventory management.
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Prepare samples and technical materials for sales presentations.
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Maintain accurate records of customer technical issues and follow-ups.
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Perform additional duties as required.
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Strong knowledge of the industrial wood coatings market.
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Experience providing technical support to key accounts, including automated lines.
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Laboratory experience is a plus.
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Solid understanding of coatings technology and curing processes.
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Hands-on experience with robotic, autospray, vacuum, and roller coating systems.
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Knowledge of wood substrate coating technologies.
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Fluent in Italian and English.
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Willingness to travel within the Marche region.
