At MoneyGram, we're combining the strength of a trusted global brand with the agility of a tech-forward, growth driven culture. With 80+ years of experience and a presence in more than 200 countries and territories, we've built a foundation of stability and trust to help millions of people around the world send funds quickly, securely, and affordably.
We're looking for bold thinkers, builders, technologists, and sellers who want real ownership of their work, thrive in collaborative environments, and are energized by solving complex challenges. Here, you'll have the opportunity to make a measurable impact - fast.
If you're eager to shape the future of cross-border payments and financial services, join us as we transform how the world moves money.
About the role
The Territory Account Executive (coverage: Central North Italy - Toscana, Emilia Romagna, Liguria) will be responsible for expanding the Agent network across the assigned region by research new market opportunities identifying prospects and signing up new Agents in line with the company’s business strategy. Candidate should have excellent communication, interpersonal, and customer service skills. He should also be able to demonstrate ability to meet deadlines while having strong analytical skills.
What you’ll do
- Represent company’s products and services to identify how company’s solutions meet market needs.
- Provide market analysis in terms of needs and opportunities, strong market monitoring and competition activities.
- Expand the agents’ network: research and identify new business opportunities - including new markets, growth areas, trends, partnerships or new ways of reaching existing market
- Prospect potential Agents in writing, by phone and in person in order to effectively outline the MoneyGram service and the mutual business benefit of becoming an agent. Utilize SalesForce , cold calling, and email to generate new sales opportunities.
- Build partnerships with existing agents to ensure MoneyGram’s business plan and targets are met while expanding company’s market share and profitability.
- Report to the line manager with accurate weekly, monthly, and quarterly results. Able to follow up a concrete visits schedule agenda provided by the company.
- Ensure all necessary agent documentation is to the relevant standard as requested from the company or local regulations and manages the submission of any new agent on boarding process, via the relevant documents collection.
- Ensure all agent’s information and stored profile data are up to date, with a responsibility to manage all potential data change requests via the relevant internal support processes in a timely manner.
- Deliver product and system training to new agents providing education on all supporting functions, making sure agent is educated on company’s credit and collections policies. Ensure agent compliance bi-yearly training cycle is completed. Take actions to create a growth plan per agent which will be closely monitored.
- Collaborate daily with key support internal departments and takes ownership of key agents’ operational or technical needs and requests, that impact revenue.
- Work with the marketing and pricing teams, as required, to support MoneyGram visibility, pricing competitiveness, product profitability and development. Ensure location branding is up to date and take actions on the field towards this goal.
- Extensive business travel is required, being able to control work related tasks and participate in key meetings via mobile devices. Ability to follow and manage a concrete agent visit schedule with overnight stays in different cities.
- Perform other duties as required by the business.
What you will need to be Successful
Education
- BA/BS degree in related field preferred or equivalent work experience.
Experience
- 3+ years' experience in a field sales role or any related experience on selling and managing sales. Money Transfer sector related previous experience will be considered as a strong asset.
- Demonstrated expertise in independently planning, managing and executing sales strategies.
Essential Skills
- Fluent in both written and spoken in Italian and English language. Spanish, Urdu, Bengali, Hindi will be considered as a strong asset.
- Proven track record in sales & business development, with a demonstrated ability to increase network expansion/volumes. Strong negotiation skills are needed.
- Excellent problem-solving skills and analytical thinking: able to identify and analyze problems and find appropriate solutions effectively and proactively.
- Effective Time management proven skills – ability to control workload in a structured manner
- Able to work in a culturally diverse environment and be sensitive to cultural differences.
- Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.
- Prior exposure in presenting product/service opportunities to clients/customers.
- First class interpersonal skills, able to build and maintain credible relationships with Agents in person and over the phone.
- Strong organizational and presentation skills; ability to present to prospective Agents in a professional format.
- Computer literate – Strong Excel and PowerPoint skills. Ability to read and create performance reports and present them via a power point presentation. SalesForce CRM knowledge will be considered as strong asset (leads and opportunities creation and management in Salesforce).
- Driving license cat. B.
Here are a few reasons why you will love working here:
- Comprehensive Health Insurance - Medical coverage for eligible employees and their families, including dental and vision benefits (subject to plan terms and conditions)
- Life and Accident Insurance - Financial protection coverage for eligible employees
- Meal Vouchers - Monthly meal benefit for eligible employees
- Community Service Days - Paid time off for eligible employees to volunteer in their communities
- Tuition Reimbursement - Educational assistance program for eligible employees (subject to program guidelines and approval)
- Transfer Fee Reimbursement - Smooth transitions with reimbursement for any transfer-related fees.
- Employee Assistance Program - Confidential counseling and support services for eligible employees
- Employee Referral Program - Incentive program for employee referrals (subject to program terms)
- Remote work flexibility - Available for eligible roles with hybrid or remote work options
About MoneyGram:
MoneyGram is a global payments network built to move money across borders with speed, simplicity and trust. Its omnichannel platform empowers consumers, developers and agents to transfer cash, fiat and stablecoin however it works best for them.
The company serves over 50 million customers a year across 200+ countries and territories, nearly half a million retail locations and a rapidly expanding digital ecosystem reaching billions of devices. As one of the most recognized and trusted names in global payments, MoneyGram continues to reinvent how money moves - helping people around the world support their loved ones and build better futures
