20 annunci per il ruolo di communication specialist - bergamo, lom (recruiting in corso)

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Trek Bicycle SRL —Bergamo, Lombardia
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Etex Group —Filago, Lombardia
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System Engineer
Schneider Electric —Stezzano, Lombardia
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- PLC
ARISTON GROUP JOB OPPORTUNITIES - PROTECTED CATEGORIES (L. 68/1999)
Ariston Group —Cambiago, Lombardia
- Inglese
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ARISTON GROUP JOB OPPORTUNITIES - PROTECTED CATEGORIES (L. 68/1999)
ELCO GmbH —Cambiago, Lombardia
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ARISTON GROUP JOB OPPORTUNITIES - PROTECTED CATEGORIES (L. 68/1999)
R&D —Cambiago, Lombardia
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IT Service Management Support Engineer | Space
Etinars —Bergamo, Lombardia
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Ground Segment Operations & Monitoring Specialist | Space
Etinars —Bergamo, Lombardia
- Inglese
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EL Sales Support Specialist - Configuration and Quotation
ABB —Dalmine, Lombardia
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Affidea Italy —Gessate, Lombardia
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Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di communication specialist nella seguente località: bergamo, lom

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Technical Support Specialist - Africa Region

Evoca Group -
Valbrembo, Lombardia

Candidatura rapida

Dettagli della posizione

Tempo indeterminato
14 giorni fa

Benefit

Mensa aziendale

Qualifiche

Francese
Ingegneria
Inglese
Supporto tecnico
Maturità

Descrizione completa della posizione

Who we are

Evoca Group is a world-leading producer of professional coffee and vending machines for out-of-home consumption, anchored in more than 90 years of coffee and vending heritage. Together, our broad portfolio of brands offers a complete range of products to bring great coffee and vending products to our ~10,000 customers serving consumers across hotels, restaurants, office buildings, public spaces, and more.

Opportunity

We are looking for a dedicated Technical Support Specialist to provide expert assistance on our products. Objective of the position is to support both direct customer technicians and international distributor technicians across Africa, ensuring optimal operation and maintenance of our products.

Your responsibilities will be

Provide remote and on-site technical assistance to customer technicians teams regarding product troubleshooting, maintenance, and repair
Diagnose and resolve technical issues related to hardware and software
Conduct training sessions both remote and on-site
Collaborate with the technical support team to escalate and document complex issues, ensuring timely resolution
Perform periodic on-site visits to customer locations within Africa
Assist in the installation and commissioning of new models at customer sites
Gather feedback from clients and technicians to identify common issues and suggest improvements for products and support processes
Efficiently report and share information with our internal technical support team as well as R&D colleagues
Maintain a report system CRM
Management of warranty processes in the respect of the company guidelines

To be successful in this role you'll need to have

Technical diploma or degree in Engineering, Economics, Electronics or related fields
Strong troubleshooting and problem-solving skills
Excellent communication skills in English and French, both verbal and written
Ability to work independently and manage multiple support cases efficiently
Willingness to travel within Africa for on-site support and training
Organizational skills for autonomously planning international trips of 1 to 2 weeks

Nice to have

Customer-oriented attitude with a focus on delivering high-quality support
Appreciated proven experience in repairing and maintaining coffee machines or similar commercial appliances
Knowledge of electrical and hydraulic circuits and software troubleshooting related to coffee machines

What we offer

Permanent full- time contract
Benefits: Smart working, Company canteen, Competitive reward salary

Workplace: Valbrembo (BG)

We are committed to guarantee equal employment opportunities. We believe in respect, trust and empathy, in a work environment without discrimination.

We select candidates regardless of ethnicity, gender, age, disability, socioeconomic background or any other legally protected characteristic or conduct. During the entire recruiting and hiring process, the Company promotes the principles of equal opportunities, non-discrimination and transparency.

Settore: Industria metalmeccanica

Ruolo: Altro

Tipo di occupazione: Contratto a tempo indeterminato

Candidatura rapida

Perfeziona la tua ricerca

communication specialist offerte - bergamo, lom

Technical Support Specialist - Africa Region

Customer Service Specialist (m/f)

R&D Sustainability Specialist Intern

Internship Global Learning Support Specialist

HSE specialist

Legal Counsel

Bulgarian Language Specialist - Freelance AI Trainer Project

Territory Manager Northern Italy

Client Success Representative (Remote, Contract)

Production Planner Specialist

R&D Intumescent & Process Specialist

System Engineer

ARISTON GROUP JOB OPPORTUNITIES - PROTECTED CATEGORIES (L. 68/1999)

ARISTON GROUP JOB OPPORTUNITIES - PROTECTED CATEGORIES (L. 68/1999)

ARISTON GROUP JOB OPPORTUNITIES - PROTECTED CATEGORIES (L. 68/1999)

Channel Sales Manager

IT Service Management Support Engineer | Space

Ground Segment Operations & Monitoring Specialist | Space

EL Sales Support Specialist - Configuration and Quotation

Facilities & Energy Specialist - Gessate (MI) - ID 01196

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di communication specialist nella seguente località: bergamo, lom

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