20 annunci per il ruolo di customer support coordinator - italy (recruiting in corso)

Customer Care Coordinator - Key Accounts - Import
Ocean Network Express —Genova, Liguria
- 29.000 € - 35.000 € all'anno
- Tempo pieno
- Servizio clienti
- Inglese
Candidatura rapida
12 giorni
EMEA Channel Sales Support Coordinator
Johnson Controls —Cinisello Balsamo, Lombardia
- Tempo pieno
- Microsoft Excel
- Vendite
- Servizio clienti
12 giorni
Operations Coordinator Italy Ships
Grand Circle Corporation —Lazio
- 28.700 € all'anno
- Weekend
- Remoto
- Microsoft Excel
- Inglese
- Microsoft Office
Candidatura rapida
5 giorni
Sales administration coordinator
VusionGroup —Vimercate, Lombardia
- Tempo pieno
5 giorni
VIE - Retail Support Coordinator (CRM &Operations) - Based in Milan
Tiffany & Co. —Milano, Lombardia
- Tempo pieno
- Inglese
- Microsoft Office
14 ore
Junior Office Coordinator
GIMDERMA SRL —Milano, Lombardia
- Fino a 27.000 € all'anno
- Tempo pieno
- Inglese
- Microsoft Office
Candidatura rapida
20 ore
Sales administration coordinator
Vusion —Vimercate, Lombardia
- Tempo pieno
Candidatura rapida
5 giorni
CRM Coordinator
Stella McCartney Ltd —Morimondo, Lombardia
- Tempo pieno
- Gestionale
- Inglese
- Marketing
13 ore
PiMS Coordinator
PetDesk —Provincia di Savona, Liguria
- 1.666,67 € al mese
- Remoto
- Gestionale
- Inglese
- Competenze analitiche
Junior Amazon EU Coordinator
Stanley Black & Decker —Vimercate, Lombardia
- Tempo pieno
- Remoto
- Microsoft Excel
- Inglese
- Laurea magistrale
5 giorni
Freelance In Person Event Specialist - Milan, Italy
Visit.org —Milano, Lombardia
- Servizio clienti
- Inglese
Candidatura rapida
KERING Ecommerce Operations Back Office Support (Fixed Term)
Kering Corporate —Novara, Piemonte
- Tempo pieno
- Microsoft Excel
- Servizio clienti
- Inglese
Quality control coordinator
Zeeco —Milano, Lombardia
- 40.000 € - 50.000 € all'anno
- Tempo pieno
- Microsoft Word
- Microsoft Excel
- Inglese
Candidatura rapida
Technical Coordinator
DAZN —Cologno Monzese, Lombardia
- Remoto
- Leadership
Candidatura rapida
7 giorni
Service Coordinator
Autronica Fire & Security —Genova, Liguria
- Tempo pieno
- Gestionale
- Vendite
- Servizio clienti
Candidatura rapida
13 giorni
Senior IT Support Services Manager
ClientCare Digital Solutions —Palermo, Sicilia
- 4.800 € - 6.000 € al mese
- Tempo pieno
- Gestionale
- IT
- Leadership
Candidatura rapida
Operations & Technical Coordinator (W/M)
Fonroche Lighting —Torino, Piemonte
- Inglese
- Laurea triennale
8 giorni
Office Coordinator with HR Administration
Firefly —Genova, Liguria
- Tempo pieno
- Inglese
- Microsoft Office
- Risorse umane
6 giorni
Continuous Improvement (NOS) Coordinator
Novelis —Bresso, Lombardia
- Tempo pieno
- Remoto
- Gestionale
- Ingegneria
- Inglese
Supply Chain Representative
Momentive —Termoli, Molise
- Tempo pieno
- Ingegneria
- Inglese
- Microsoft Office
12 giorni

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Customer Care Coordinator - Key Accounts - Import

Ocean Network Express -
Genova, Liguria

Candidatura rapida

Dettagli della posizione

Tempo pieno
29.000 € - 35.000 € all'anno
12 giorni fa

Qualifiche

Servizio clienti
Inglese

Descrizione completa della posizione

JOB PURPOSE AND PRIMARY JOB RESPONSIBILITIES

As Customer Care Coordinator - Key Accounts you are responsible for providing frontline responses to queries and requests from Key Account clients. You take care of a consistently high service-level by providing prompt resolutions for service issues that are brought to you through Service Cloud or other channels. In cooperation with the Customer Administration team and supported by ONE's growing range of customer self-service tools you contribute to a superior Customer Service experience overall for our Key Accounts. The position of Coordinator Import reports directly to the Team leader within the Customer Service division at ONE Italy.

KEY AREAS OF RESPONSIBILITY

Process & quality management

You are in charge of providing premium care and a consistently high service to ONE's Global / Regional / Local Key Accounts. You aim at scaling quality service with our growing range of tech enablers and self-service tools, promoting these to our Key Accounts as suitable. Keeping up-to-date on the relevant self-service and e-commerce tools will therefore be vital. You ensure compliance with company rules and regulations on all processes and transactions.

Communication & Collaboration

Ensure good collaboration and communication within departments and across. Work closely with the Customer Administration team as well as our Key Account Support and Key Account Specialists and escalate cases in a timely and professional manner whenever appropriate. Communicate effectively with customers and advise them in a reliable and professional manner.

ONE is currently in a digital transformation process. Implementing new tech enablers, SOPs and workflows, and adjusting job roles, titles and key areas of responsibility is a dynamic process. The job outlined is likely to evolve alongside those implementations and transformation overall. Therefore, this job description will require amendments and will be updated accordingly. This is also why deliverables, key relationships, skills and competencies will be added at a later stage. In addition to the major responsibilities detailed in this job description, the job holder will carry out any other duties or projects that are assigned by the company. There will be a requirement to be flexible on hours of work in accordance with operational business needs and in compliance with the national collective labour agreement (CCNL), to assist the department to meet its KPIs.

REQUIRED SKILLS AND COMPETENCES

- Business Awareness - Customer Focus - Communication - Problem Solving - Planning and Organisation - Team Work - Ability to work under pressure - Ability to prioritise own workload - Proactive, enthusiastic and flexible approach - Good English written and spoken - Good knowledge of Google Workspace

WHAT WE OFFER

Gross annual salary (RAL) between Euro 29.000 and 35.000, commensurate with the candidate's experience.

Contract: Short Term Contract, 1 Year contract, Full-time

CCNL Agenzie Marittime Raccomandatarie e Mediatori marittimi - Level 3

Benefits: Lunch vouchers

Candidatura rapida

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customer support coordinator offerte - italy

Customer Care Coordinator - Key Accounts - Import

EMEA Channel Sales Support Coordinator

Operations Coordinator Italy Ships

Sales administration coordinator

VIE - Retail Support Coordinator (CRM &Operations) - Based in Milan

Junior Office Coordinator

Sales administration coordinator

CRM Coordinator

PiMS Coordinator

Junior Amazon EU Coordinator

Freelance In Person Event Specialist - Milan, Italy

KERING Ecommerce Operations Back Office Support (Fixed Term)

Quality control coordinator

Technical Coordinator

Service Coordinator

Senior IT Support Services Manager

Operations & Technical Coordinator (W/M)

Office Coordinator with HR Administration

Continuous Improvement (NOS) Coordinator

Supply Chain Representative

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di customer support coordinator nella seguente località: italy

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