Grand Circle Corporation is in business to change the lives of our travelers, employees, and communities in which we work and travel. We’re the largest U.S. direct marketer of international travel, adventure and discovery for North Americans aged 50-plus and have served 1 million travelers since 1958.
Grand Circle is currently seeking candidates for the following position:
1 OPERATIONS COORDINATORS for Italy: Italian-English speaker
Rome Office
Contract CCNL 3rd Level – start 1 year if successful will turn permanent.
28.7K Euro Gross Salary per year, increase based on merit.
Preferable starting date: June 22nd , 2026
The successful candidate will be responsible for handling relations with suppliers, resolving quality issues, planning the activities for the tour groups in Sicily in pursuit of our company’s excellence goals.
- Book all services with local suppliers prior to start of the season (hotels, bus companies, restaurants, local guides, etc.) for all the groups.
- Contracting with small vendors
- Coordinating Deviations: cancel/rebook services when deviations
- Handling administrative tasks such as: preparing all Groups documents, reviewing all Group and Guide travel expenses, collecting, and filing all end of trip documents
- Quality correspondence and inquiry response with Home Office in the USA
- Provide sales updates to suppliers on monthly/weekly basis
- Book and confirm all arrival and departure transfers (to/from airport)
- Cancellations of the services according to timelines
- Use of internal systems GERT, TABLEAU, LOTUS NOTES
- 2+ years’ experience in Travel & Tourism Business (Incoming Tour Operator Preferred)
- Fluent in Italian & English written and spoken (Company official language: English)
- Knowledge of French and German (written and spoken) is considered a plus
- Good Knowledge of Microsoft Office package (especially Excel)
- Experience in working with computer
- Strong People Skills & Customer Care Oriented
- Self-starter who can respect deadlines and
- Problem Solving & team work
- After hours and weekend support phone for emergencies if necessary
- We value diversity and encourage employees to be
- Women oriented company
- Strong Company Culture people
- Training Plan first 90 days
- Recognition and promotions based on tangible results (Yearly Merit Increase)
- Dynamic, open, fast-paced environment & international environment
- 1 Year Fix Term which will turn
- Travel deals!
- Professional Course reimbursement
- Public Transportation reimbursement
- 3 extra days of vacation every year
- Friday homework
- Flexible approach & great office environment
- Yearly incentive Bonus based on Goals achievement (team goals)
