Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.
Freudenberg Sealing Technologies is a longstanding technology expert and market leader for sophisticated and novel applications in sealing technology and electric mobility solutions worldwide. Thanks to our unique materials and technology expertise, we are a proven supplier for demanding products and applications, as well as a development and service partner to customers in the automotive industries and in general industries. With our approximately 13,000 employees worldwide, we generate sales of about 2.5 billion euros.
Sustainability & Social Commitment: We support social and sustainable projects and encourage employee involvement.
Personal Development: We offer a variety of trainings to ensure you can develop in your career.
International Opportunities: Grow in your career through international exchange and global job opportunities.
Diversity & Inclusion: We focus on providing an inclusive environment and recognize our diversity contributes to our success.
Cafeteria/ Canteen: We offer fresh food on-site, both hot and cold.
Hybrid Work
Freudenberg Sealing Technologies S.a.s. di Externa Italia S.r.l.u.
payments The MINIMUM gross annual salary for this position in Italy is €31,125.00. Compensation for this position will be determined by the candidate's qualifications, experience, education, and overall alignment with the role's responsibilities.
You support our team as
- Quotation Management: Review customer requirements, align with Account Managers, enter RFQs into CRM, coordinate with production plants and follow up on quotes
- Order Management: Manage sample and tooling orders, including system entry, plant coordination, delivery tracking and invoicing
- Pricing Management: Maintain customer pricing in SAP and support price adjustments in alignment with Account Managers
- Master Data & Billing: Manage customer master data and handle debit/credit notes related to pricing issues
- Customer Systems & CSR: Work on customer portals and manage Customer Specific Requirements (CSR)
- Contracts & Planning Support: Support customer contracts, SCM agreements and update forecasts and planning data
- Feedback & Evaluation: Monitor supplier evaluations and collect customer feedback for internal improvement
- Cross-functional Collaboration: Work closely with internal teams to ensure alignment and customer satisfaction
- Education: Degree in Business, Sales, Engineering or a related field
- Experience: 2–3 years of experience in Inside Sales or Customer Service
- Languages: Fluent in German (native preferred) and English
- Systems Knowledge: Experience with CRM tools (e.g. MS CRM) and ERP systems (SAP)
- IT Skills: Proficiency in Microsoft Office, especially Excel and Outlook
- Communication: Strong written and verbal communication skills
- Organization: Excellent organizational skills with ability to manage multiple priorities
- Mindset: Customer-oriented, proactive, team player with strong problem-solving attitude
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
