12 annunci per il ruolo di customer support specialist - pisa, tos (recruiting in corso)

Rental Service Agent
Indie Campers —Pisa, Toscana
- Esperienza settore turistico alberghiero
- Vendite
- Servizio clienti
Candidatura rapida
9 giorni
Customer Support Specialist
M.A.I.O.R. —Lucca, Toscana
- Informatica
- Inglese
- Competenze analitiche
Service Sales Manager (m/f/d) Cruise
PALFINGER —Livorno, Toscana
- Microsoft Excel
8 giorni
Customer Support
Apparound —Pisa, Toscana
- Gestionale
- DevOps
- Inglese
IT Service Delivery Specialist
Valmet Inc. —Lucca, Toscana
- Tempo pieno
- Gestionale
- Inglese
- Windows
Desktop Support Engineer | Space Sector
Etinars —Pisa, Toscana
- Remoto
- Inglese
- Windows
Candidatura rapida
10 giorni
IT Specialist (Lucca - Italy)
Microtest —Lucca, Toscana
- Azure
- Gestionale
- Inglese
Back Office Position (Lucca – Italy)
Microtest —Lucca, Toscana
- Vendite
- Ingegneria
- Sistemi ERP
Support & Customer Care Specialist
AKC Advanced Knowledge Consulting —Lucca, Toscana
- Tempo pieno
- Microsoft Excel
- Inglese
- Database
Customer Delivery Manager
Apparound —Pisa, Toscana
- Informatica
- Vendite
- Inglese
HR Specialist (Temp 1-year)
Rotork —Lucca, Toscana
- Tempo pieno
- Microsoft Word
- Spagnolo
- Microsoft Excel
Candidatura rapida
Product Specialist
M.A.I.O.R. —Lucca, Toscana
- Spagnolo
- Gestionale
- Ingegneria

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Rental Service Agent
Indie Campers —Pisa, Toscana
As we expand our product offerings, we rely on exceptional frontline professionals who deliver memorable customer experiences while also driving commercial…
Candidatura rapida
9 giorni
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Indie Campers —Pisa, Toscana
Moreover, the Junior City Lead reports to the District Manager and is responsible for cost control within the depot, including the efficient use of consumables,…
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Rental Service Agent

Indie Campers -
Pisa, Toscana

Candidatura rapida

Dettagli della posizione

9 giorni fa

Qualifiche

Esperienza settore turistico alberghiero
Vendite
Gestione vendite
Servizio clienti
Inglese
Italiano

Descrizione completa della posizione

ABOUT US

Indie Campers is a global leader in road trip travel, offering thousands of customers the freedom to explore the world in fully equipped campervans and RVs.
As we expand our product offerings, we rely on exceptional frontline professionals who deliver memorable customer experiences while also driving commercial results.

The Rental Service Agent is a dual-focused role:

Customer Experience Champion for rentals
Sales Specialist for RV purchase demos and conversions

This position is crucial to ensuring customers leave satisfied, whether they are beginning a rental journey or purchasing their future RV.

THE ROLE

The Rental Service Agent executes all customer-facing rental operations and performs professional RV sales demonstrations to convert leads into buyers. This is a hands-on, customer-centric role combining service, product presentation, operational execution, and follow-up sales management. Across rentals and sales, this role ensures every vehicle, every interaction, and every customer moment reflects Indie Campers' high standards.

WHAT WILL YOU WORK ON?

Customer Service & Operations: Conduct check-ins/check-outs, briefings, and provide ongoing rental support. Handle service recovery and emergencies with empathy.
Sales Demonstrations & Customer Engagement: Prepare and perform RV demos, showcasing features, specs, and customer-specific needs. Ensure smooth handovers and all documentation is in order.
Sales Conversion & Lead Management: Track leads, demos, and follow-ups in CRM. Convert rental customers into sales opportunities, and support the RV Sales District and City Lead to meet targets.
Product Knowledge & Technical Support: Maintain knowledge of Indie Campers RV models and perform basic system demos (lighting, gas, etc.). Troubleshoot and escalate issues as needed.

WHO ARE WE LOOKING FOR?

Must have: 1-3 years in customer service, sales, hospitality, rental, or automotive environments.
Must have: Strong communication and customer engagement skills.
Must have: Ability to understand and explain technical RV/vehicle systems.
Must have: Hands-on, adaptable, solution-oriented under pressure.
Proficiency using Nice to have: CRM tools, Must have: rental systems, or nice to have: digital sales software.
Must have: Organised, detail-focused, and proactive in managing leads or customers.
Must have: Driving License (Category B) required.
Must have: English and Nice to have: Italian proficiency.

PHYSICAL AND OPERATIONAL REQUIREMENTS

Must Have: Able to stand, walk, and move around the depot for extended periods throughout the day.
Must have: Able to lift or carry light to moderate items (10–15 kg).
Must have: Comfortable working outdoors in varying weather conditions.
Must have: Flexible to work weekends, holidays, and peak-season schedules.
Must have: Ability to interact with customers in different emotional states (excited, stressed, confused) with calmness and professionalism.

THE INDIE COMMITMENT!

Competitive compensation and commission opportunities.
Training in sales, product knowledge, customer service, and RV technical systems.
Career growth across Rental, Sales, Operations, or Servicing.
Travel benefits and access to the Indie Campers rental fleet.
Dynamic and multicultural working environment.

Are you Ready to Go Indie?

Candidatura rapida

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Support & Customer Care Specialist

Customer Delivery Manager

HR Specialist (Temp 1-year)

Product Specialist

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Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di customer support specialist nella seguente località: pisa, tos

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