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Reservation Agent
Cheval Blanc —Porto Cervo, Sardegna
- Tempo pieno
- Gestionale
- Inglese
- Time management

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Reservation Agent
Cheval Blanc —Porto Cervo, Sardegna
Excellent planning, time management, and multitasking skills in a dynamic environment. They will be responsible for supporting the reservations process,…

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Reservation Agent

Cheval Blanc -
Porto Cervo, Sardegna

Candidati adesso

Dettagli della posizione

Tempo pieno

Qualifiche

Francese
Gestionale
Inglese
Italiano
Time management
Gestione hotel

Descrizione completa della posizione

Position

Hotel Pitrizza is looking for its next Reservations Agent to join the prestigious Reservations team. This role will report directly to the Reservations Manager. The selected candidate will be a key figure in ensuring the excellence of service offered to guests from the moment of booking, throughout their stay, and until departure. They will be responsible for supporting the reservations process, resolving critical issues, and maintaining the high LQA quality standards that distinguish Hotel Pitrizza, guaranteeing an impeccable and memorable experience for every guest.

Job responsibilities

Plan all daily reservation activities, ensuring a smooth and efficient service.
Guide guests through the booking process, promoting a positive experience.
Ensure maximum guest satisfaction, anticipating their needs for a personalized experience.
Verify constant adherence to high LQA service standards and Hotel Pitrizza's Standard Operating Procedures (SOPs).
Ensure effective and timely communication flow with all hotel departments to ensure perfect synchronicity in the services offered.
Keep hotel management systems (PMS) updated and prepare reports and analyses on Front Office performance.
Ensure the security of guest and Maison information, respecting money and payment management procedures.

Profile

At least 2-3 years of significant experience in a similar role within the Front Office or Back Office of luxury hotels.
Excellent planning, time management, and multitasking skills in a dynamic environment.
Excellent eloquence and ability to interact with guests and colleagues of different nationalities and cultures.
Fluent in Italian and English. Knowledge of a third language (e.g., French) is a strong advantage.

CHEVAL BLANC
MAISON

Celebrating a delicate alchemy between tradition and innovation, local architecture and timeless elegance, our Maisons blend bold design and contemporary inspirations with local craftsmanship. Cheval Blanc has since 2006 developed unique properties with an unparalleled sense of detail. In a warm, convivial atmosphere, Cheval Blanc Maisons invite guests to experience memorable moments with their families or friends.

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reservation agent offerte - porto cervo, sar

Reservation Agent

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reservation agent offerte - porto cervo, sar

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Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di reservation agent nella seguente località: porto cervo, sar

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CHEVAL BLANC MAISON

CHEVAL BLANC
MAISON