Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
HARD ROCK INTERNATIONAL JOB DESCRIPTION: SALES & MARKETING COORDINATOR
LOCATION: Hard Rock Cafe
POSITION TITLE: Sales & Marketing Coordinator
REPORTS TO: Department Manager and/or General Manager
FLSA STATUS: Salaried - Overtime Exempt
POSITION SUMMARY
To provide support for the Cafe Sales & Marketing team while taking ownership of specific initiatives that will assist in driving sales.
PRIMARY RESPONSIBILITIES
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Write and negotiate sales and marketing contracts according to Corporate procedures.
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Assembling of the Cafe Event Calendar and Brand Calendar.
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Reporting of weekly Occupancy Reporting Programs by working with local hotel Concierge.
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Communication and follow up with Group Travel Planners and marketing partners.
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Administration of package programs.
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Ensure receipt of payment from client by following Corporate procedures.
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Maintenance of sales and marketing tools and equipment (banners, linens, skirting, etc.).
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Updating of “cafe” website to be communicated with Support Center On-Line Marketing team.
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Partnering with Sales & Marketing Manager in the prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings.
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Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business.
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Attend trade-shows as approved by cafe budget and Corporate Sales and Marketing departments.
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Liaise between Support Center Sales & Marketing departments and the cafe.
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Work with SM, GM, and KM to ensure that contract/menu is executable.
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Attend meetings with S&M Manager as requested to communicate events/functions to management team and/or staff.
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Coordinate operations between departments.
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Attend client functions marketing events and designated parties to provide support and representation of the department.
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Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.
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Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand.
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Maintain high morale.
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Operate ethically to protect the image of Hard Rock.
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Utilize programs designed to help Save the Planet.
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This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
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REQUIREMENTS
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EXPERIENCE, EDUCATION, AND CERTIFICATIONS
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Some college coursework completion.
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SKILLS
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Presentation of a professional image to guests, clients, and potential function coordinators.
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Composure during stressful events.
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Possession of a take charge attitude tempered with diplomacy.
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Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful event.
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Must possess strong communication and listening skills, excellent reading and writing.
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Comprehend professional language, either written or spoken, to communicate.
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Ability to effectively present information in one-on-one and small group situations to other employees of the organization.
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Multiple language abilities a plus, fluency in English required.
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PHYSICAL DEMANDS
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Employees are expected to be able to perform the job functions with reasonable accommodation.
