20 annunci per il ruolo di smart working - merate, lombardia (recruiting in corso)

Customer Experience Manager
Reevo Spa —Vimercate, Lombardia
- 2.800 € - 3.600 € al mese
- Remoto
- Spagnolo
- Gestionale
- Ingegneria
Candidatura rapida
Product Documentation / Specialista Documentazione di Prodotto
Technesy Holding spa —Provincia di Milano, Lombardia
- Tempo pieno
- Remoto
- Gestionale
- Nessuna esperienza richiesta
- Inglese
Candidatura rapida
Customer Support Specialist (M/F/NB)
Randstad Group Italia spa —Provincia di Milano, Lombardia
- 25.000 € - 28.000 € all'anno
- Remoto
- Servizio clienti
- Inglese
- Maturità
Candidatura rapida
Senior Marketing Specialist (Trade & Channel Marketing) - MONZA
Synlab Italia —Monza, Lombardia
- 35.000 € - 42.000 € all'anno
- Remoto
- Microsoft Powerpoint
- Microsoft Excel
- Vendite
Candidatura rapida
Customer Service Rep
BIOTRONIK —Cologno Monzese, Lombardia
- Tempo pieno
- Remoto
- Microsoft Powerpoint
- Microsoft Excel
- Inglese
Social Media ADV
Cisalfa Sport SpA —Curno, Lombardia
- 2.000 € - 2.800 € al mese
- Microsoft Excel
- Marketing
- Social media management
Candidatura rapida
Customer Service Rep
BIOTRONIK SE & Co. KG —Cologno Monzese, Lombardia
- Tempo pieno
- Remoto
- Microsoft Powerpoint
- Microsoft Excel
- Inglese
Customer Experience Specialist-Farming & Supporto Commerciale
Rent&Drive Srl —Lissone, Lombardia
- Da 25.000 € all'anno
- Tempo pieno
- Vendite
- Servizio clienti
- Inglese
- Lavoro da casa
Candidatura rapida
Category Marketing Active Sports
Cisalfa Sport SpA —Curno, Lombardia
- 2.800 € - 3.600 € al mese
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Candidatura rapida
Lead Data Analyst (RIF. LDAN)
CEGEKA Spa —Provincia di Milano, Lombardia
- 45.000 € - 55.000 € all'anno
- Remoto
- Gestionale
- Inglese
- Laurea magistrale
Candidatura rapida
Plant Management Coordinator – Coordinatore/coordinatrice tecnico/a impianti FTV e E-mobility
ACINQUE —Erba, Lombardia
- 39.000 € - 45.000 € all'anno
- Tempo pieno
- AutoCAD
- Microsoft Office
- Maturità
- Parcheggio libero
- Assicurazione sanitaria
Candidatura rapida
Business Manager TV
Haier Europe —Vimercate, Lombardia
- Da 45.000 € all'anno
- Tempo pieno
- Remoto
- Microsoft Powerpoint
- Microsoft Excel
- Gestionale
Marketing Specialist
Sports Emotion —Barzago, Lombardia
- 25.000 € - 30.000 € all'anno
- Spagnolo
- Gestionale
- Inglese
- Convenzioni aziendali
Sell Out Account Horeca - Lombardia
Conserve Italia —Provincia di Milano, Lombardia
- 27.500 € - 35.000 € all'anno
- Tempo pieno
- Remoto
- Microsoft Powerpoint
- Microsoft Excel
- Vendite
- Sconti sui prodotti o servizi dell'azienda
- Assicurazione sanitaria
Candidatura rapida
Offering & Product Marketing VAS Specialist
ACINQUE —Lecco, Lombardia
- 32.000 € - 40.000 € all'anno
- Tempo pieno
- Remoto
- Inglese
- Microsoft Office
- Laurea magistrale
- Parcheggio libero
- Assicurazione sanitaria
Candidatura rapida
Technical Sales Specialist / Tecnico-commerciale efficienza energetica
ACINQUE —Monza, Lombardia
- 32.000 € - 40.000 € all'anno
- Tempo pieno
- Remoto
- Cantiere edile
- Vendite
- Maturità
- Assicurazione sanitaria
Candidatura rapida
Human Resources Business Partner - Operation
Fiocchi Munizioni spa —Provincia di Lecco, Lombardia
- Tempo pieno
- Microsoft Excel
- Manutenzione
- Microsoft Office
- Lavoro da casa
IT Business Analyst - OTC
Haier Europe —Vimercate, Lombardia
- Da 40.000 € all'anno
- Tempo pieno
- Remoto
- Gestionale
- Vendite
- Inglese
JUNIOR CONTROLLER - COSMO HOTEL SPA
Cosmo Hotel spa —Vimercate, Lombardia
- Microsoft Excel
- Gestionale
- Inglese
Service Operations Manager
NEWARE SRL —Arcore, Lombardia
- 1.700 € - 2.000 € all'anno
- Tempo pieno
- Microsoft Office
- Database
- Competenze organizzative
Candidatura rapida
8 giorni

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di smart working nella seguente località: merate, lombardia

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Customer Experience Manager

Reevo Spa
Vimercate, Lombardia

Candidatura rapida

Dettagli della posizione

Tempo indeterminato
2.800 € - 3.600 € al mese

Qualifiche

Francese
Spagnolo
Infrastrutture cloud
Gestionale
Ingegneria
Inglese
Supporto tecnico
Capacità di presentazione
Laurea triennale
IT
Italiano
Negoziazione

Descrizione completa della posizione

We are a European Cloud & Cybersecurity Provider supporting medium-sized and large companies in managing and protecting their IT ecosystems.

Through highly reliable Cloud services, advanced Cybersecurity solutions, we help organizations ensure business continuity, security and digital innovation every day.

With offices across Italy, France, Spain and Switzerland, we combine an international mindset with strong local expertise, supporting customers through a team of skilled professionals and cutting-edge technologies.

What drives us is not only what we do, but how we do it: we believe in collaboration across teams and countries, transparency in the way we work and communicate, and accountability in delivering concrete and reliable results for our internal and external customers.

We are looking for a curious and proactive colleague to join our Customer Success Center Team as Customer Experience Manager ensuring the seamless delivery and performance of Reevo's services to customers, acting as the primary point of accountability for service quality, customer satisfaction, and contract compliance. Operating within the Customer Success Center, the Customer Experience Manager bridges customers and internal technical teams, ensuring SLA adherence, proactive service improvement, and long-term client retention.

Responsibilities of the selected candidate include:

Service Performance Management
- Oversee end-to-end service delivery to ensure compliance with contractual commitments and internal standards.
Customer Relationship Management
- Act as the primary service contact for assigned customers;
- Manage escalations and ensure timely resolution of issues.
Customer Success Contribution
- Work with the Customer Success Center team and Sales teams to identify upselling or cross-selling opportunities through service engagement.
Service Review and Reporting
- Conduct regular service review meetings with customers;
- Present performance data and improvement initiatives to internal and external stakeholders.
Cross-BU Coordination
- Collaborate with Operations teams to ensure smooth delivery of complex, multi-BU services.

The ideal candidate meets the following requirements:

Hard Skills:

Bachelor's degree in Information Technology, Engineering, or equivalent education.
5+ years in service management, delivery management, or customer success roles in IT, cloud, or managed services environments.
Proven experience in managing high-value customer accounts and service contracts.
Strong understanding of IT service management best practices.
Proficiency with service performance monitoring.
Knowledge of cloud infrastructure, networking, and cybersecurity fundamentals.
Data analysis and reporting capabilities for service metrics.

Language Skills:

Good command of Italian and English, both written and spoken is mandatory;
Good command of French and/or Spanish is a plus.

Soft Skills:

Excellent communication and presentation skills.
Strong relationship management and negotiation skills.
Analytical and problem-solving mindset.
Ability to work cross-functionally.
Strategic thinking with a customer-centric approach.

Why Join Us:

We believe people perform at their best when they can grow, collaborate and maintain a healthy work-life balance.
For this reason, we offer:

Flexible working approach and smart working opportunities;
Meal vouchers;
Welfare programs;
Health and accidentes insurance coverage;
Dedicate budget for learning, growth and development;
Compensation and benefit packages aligned with role, responsibilities and local policies.

If you enjoy challenges and actively contribute to company success, we are the right place for you!

Workplace: Vimercate (MB)

#LI-NB1

Settore: Informatica

Ruolo: Customer Service

Salario mensile: EUR 2800 - EUR 3600

Tipo di occupazione: Contratto a tempo indeterminato

Candidatura rapida

Perfeziona la tua ricerca

smart working offerte - merate, lombardia

Customer Experience Manager

Product Documentation / Specialista Documentazione di Prodotto

Customer Support Specialist (M/F/NB)

Senior Marketing Specialist (Trade & Channel Marketing) - MONZA

Customer Service Rep

Social Media ADV

Customer Service Rep

Customer Experience Specialist-Farming & Supporto Commerciale

Category Marketing Active Sports

Lead Data Analyst (RIF. LDAN)

Plant Management Coordinator – Coordinatore/coordinatrice tecnico/a impianti FTV e E-mobility

Business Manager TV

Marketing Specialist

Sell Out Account Horeca - Lombardia

Offering & Product Marketing VAS Specialist

Technical Sales Specialist / Tecnico-commerciale efficienza energetica

Human Resources Business Partner - Operation

IT Business Analyst - OTC

JUNIOR CONTROLLER - COSMO HOTEL SPA

Service Operations Manager

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di smart working nella seguente località: merate, lombardia

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