20 annunci per il ruolo di customer support - bologna, emi (recruiting in corso)

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Redi SPA (Italy) —Zola Predosa, Emilia-Romagna
- 700 € - 900 € al mese
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RINA —Casalecchio di Reno, Emilia-Romagna
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IMA Life North America —Ozzano dell'Emilia, Emilia-Romagna
- 36.000 € all'anno
- Microsoft Powerpoint
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ESL Education —Bologna, Emilia-Romagna
- 21.500 € - 23.500 € all'anno
- Tempo pieno
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Quality Specialist
Coesia —Castel Maggiore, Emilia-Romagna
- Da 37.000 € all'anno
- Microsoft Powerpoint
- Microsoft Excel
- Sistemi ERP
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Air Export Operator Italy (Pantigliate)
CEVALogistics —Bologna, Emilia-Romagna
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Siemens —Bologna, Emilia-Romagna
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Vertiv —Bologna, Emilia-Romagna
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Bonfiglioli —Calderara di Reno, Emilia-Romagna
- 38.000 € - 42.000 € all'anno
- Microsoft Powerpoint
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Vertiv —Bologna, Emilia-Romagna
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- Inglese
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Kodland —Bologna, Emilia-Romagna
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Amazon Italia Transport Srl —Provincia di Bologna, Emilia-Romagna
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Business Development Manager Bologna
Fresha —Bologna, Emilia-Romagna
- 35.000 € - 60.000 € all'anno
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Technical Promoter for Automation System - Bologna
Siemens —Bologna, Emilia-Romagna
- 54.000 € - 68.000 € all'anno
- Tempo pieno
- Vendite
- Inglese
- Maturità

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di customer support nella seguente località: bologna, emi

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Customer Service Representative (Temporary)

Essentra -
Bologna, Emilia-Romagna

Candidati adesso

Dettagli della posizione

6 ore fa

Qualifiche

Microsoft Word
Microsoft Excel
Microsoft Outlook
Servizio clienti
Inglese
Microsoft Office
Competenze analitiche
Chiamate in uscita

Descrizione completa della posizione

We are currently looking for a Customer Service Representative to join our team on a temporary basis until the end of the year.

The Customer Service Representative acts as the primary point of contact for customers, ensuring excellent service throughout the order-to-delivery process.

The role is critical in coordinating with internal departments (Sales, Production, Logistics, and Planning) to guarantee timely and accurate order fulfillment within a fast-paced manufacturing environment.

Typical Responsibilities:

Manage the full order lifecycle, from order entry to delivery
Act as the main interface between customers and internal teams (Sales, Supply Chain, Production)
Monitor order status and proactively communicate updates, delays, or potential issues
Ensure accurate data entry and maintenance in ERP systems
Coordinate with production planning to align customer requirements with manufacturing schedules
Handle customer inquiries, complaints, and claims, ensuring timely resolution and high customer satisfaction
Support the Sales Team in the preparation of the quotations
Answer customer phone calls and make outbound calls to customers for questions on orders, account, etc.
Communicate clearly over the phone and via email and exemplify strong teamwork both internally & externally
Ensure compliance with company policies, quality standards, and service level agreements
Contribute to continuous improvement initiatives to enhance customer service processes
Supporting the Sustainability team by providing data and analysis related to materials, consumption, suppliers, and production processes.

Skills and Experience:

Strong customer orientation and problem-solving skills
Excellent communication and interpersonal abilities
Problem-solving skills
High attention to detail and accuracy
Team player with strong cross-functional collaboration skills
Basic to mid-level math and analytical skills
Proficient in Microsoft Office (Outlook, Excel, Outlook, Teams, and Word).
Fluency in English (written and spoken); additional languages are a plus

What we offer:

Attractive salary
26 days holiday plus bank holidays (pro rata)
Employee Assistance Program

Please note this is a Fixed Term Contract until the end of 2026.

Essentra plc is a leading global provider of essential components and solutions, focusing on the manufacture and distribution of plastic injection moulded, vinyl dip moulded and metal items.

Headquartered in the UK, Essentra's global network extends to 28 countries worldwide and includes over 3,000 employees, 14 manufacturing facilities, 24 distribution centres and 33 sales & service centres serving c.74,000 customers with a rapid supply of low cost but essential products for a variety of applications in industries such as equipment manufacturing, automotive, fabrication, electronics, medical and renewable energy.

At Essentra we are ideally looking for individuals who enjoy working as part of a close team, are passionate about what they do and who strive to make a difference. We are always looking to better ourselves and are keen to recruit individuals who like to innovate and improve processes.

Candidati adesso

Perfeziona la tua ricerca

customer support offerte - bologna, emi

Customer Service Representative (Temporary)

Sales Operations Associate, Region Italy (1 year fixed-term contract)

Junior Pricing Specialist - Power Business Unit

Global Product Manager

ERP Technical Customer Support

Continuous Improvement Intern

North Italy Certification Business Development Manager

- Recruiting - Spare and change parts operator

Language Travel Consultant

Quality Specialist

Air Export Operator Italy (Pantigliate)

Inside Sales Specialist - Digital Industries

EMEA Pricing and Analytics Specialist

Material Handling & Logistics, Packaging Solutions Technical Leader

IT Data Analytics Specialist

EMEA RACK Product Manager

Technical Check Assistant

Operations Supervisor

Business Development Manager Bologna

Technical Promoter for Automation System - Bologna

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di customer support nella seguente località: bologna, emi

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