20 annunci per il ruolo di monitor - lazio (recruiting in corso)

Team Lead, Customer Support
Eneba —Provincia di Latina, Lazio
- 24.000 € - 36.000 € all'anno
- Tempo pieno
- Remoto
- Gestionale
- Servizio clienti
- Inglese
1 giorno
Career Senior Advisor
Rome Business School —Roma, Lazio
- 26.000 € - 28.000 € all'anno
- Tempo pieno
- Gestionale
- Inglese
- Laurea magistrale
Candidatura rapida
4 giorni
HR Business Partner – Analytics & Controlling
Aenova Holding —Latina, Lazio
- Tempo pieno
- Microsoft Excel
- Inglese
- Laurea magistrale
Real Estate PropTech Operations Project Manager
RINA —Roma, Lazio
- 40.000 € - 50.000 € all'anno
- Gestionale
- Ingegneria
- Assemblaggio
Project Coordinator
B-H Technical Engineering & Project Management Italia —Roma, Lazio
- 32.000 € - 38.000 € all'anno
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Candidatura rapida
22 ore
Marketing Operations Manager
Photoroom —Roma, Lazio
- 60.000 € - 75.000 € all'anno
- Tempo pieno
- Remoto
- Gestionale
- SQL
- API
- Congedo parentale
AI & Data Governance and Trust Manager
MSX International —Roma, Lazio
- 35.000 € - 65.000 € all'anno
- Tempo pieno
- Gestionale
- Inglese
- Laurea magistrale
Candidatura rapida
Google Ads Specialist
Eneba —Provincia di Latina, Lazio
- 42.000 € - 52.000 € all'anno
- Tempo pieno
- Remoto
- Inglese
Line Product Engineer
ABB S.p.A. —Frosinone, Lazio
- Da 36.000 € all'anno
- Inglese
- Laurea triennale
Candidatura rapida
QA Team Lead
CapsLock —Provincia di Latina, Lazio
- Tempo pieno
- Remoto
- DevOps
- Inglese
- Leadership
Candidatura rapida
Service Project Manager (F/M/D)
Hitachi —Roma, Lazio
- Da 38.000 € all'anno
- Tempo pieno
- Gestionale
- Ingegneria
- Inglese
Innovation Consultant – Manufacturing
PNO Innovation —Roma, Lazio
- 35.000 € - 45.000 € all'anno
- Tempo pieno
- Remoto
- Inglese
- Competenze analitiche
- Produzione
IT Support Specialist (Tecnico IT / IT Support Specialist)
SetK Servis Italia —Roma, Lazio
- 30.000 € - 36.000 € all'anno
- Part-time
- Informatica
- Servizio clienti
- Inglese
Candidatura rapida
3 giorni
Manager, Marketing Production - Italy & Greece
Netflix —Roma, Lazio
- 85.000 € - 135.000 € all'anno
- Tempo pieno
- Gestionale
- Inglese
- Competenze analitiche
IT Support Specialist
USTS Global Technology Services Italia —Roma, Lazio
- 30.000 € - 37.000 € all'anno
- Part-time
- Informatica
- Servizio clienti
- Windows
Candidatura rapida
6 giorni
Curricular Internship - Group Stakeholder Engagement 2026
UniCredit S.p.A —Roma, Lazio
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Robot Data Collection Specialist
Robotics —Roma, Lazio
- Da 2.000 € al mese
- Part-time
- Produzione
- Parcheggio libero
Candidatura rapida
Junior Application Maintenance (Remote)
Agile Lab —Roma, Lazio
- 26.000 € - 40.000 € all'anno
- Remoto
- Azure
- Java
- Database
- Congedo parentale
Candidatura rapida
Junior Social Media Associate
Air Apps —Roma, Lazio
- 55.000 € - 60.000 € all'anno
- Tempo pieno
- Remoto
Plant HR Manager
Alfasigma Group —Sermoneta, Lazio
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Excel
- Gestionale

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di monitor nella seguente località: lazio

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Team Lead, Customer Support

Eneba
Provincia di Latina, Lazio

Candidati adesso

Dettagli della posizione

Tempo pieno
24.000 € - 36.000 € all'anno
1 giorno fa

Benefit

Stock options

Qualifiche

Gestionale
Servizio clienti
Inglese
Project management
Miglioramento continuo

Descrizione completa della posizione

About Eneba

At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.

About You

We are looking for an experienced and adaptable Team Leader to lead one of our B2C Customer Support teams. This team will be working with all the exciting products and services available in our digital marketplace. The ideal candidate will be a strong people leader, capable of guiding a team to high performance, while being able contribute positively towards our operational workflows.

As the representative of your team in all CS management conversations, and a representative of our department in all XFN matters, your communication skills need to be top notch.

Responsibilities

Guide and mentor customer support team members towards achieving operational goals.
Ensure excellent team communication, problem-solving, and professional etiquette skills for achieving the highest customer satisfaction.
Ensure customer complaints are resolved in the most professional manner.
Provide supervision and technical assistance to the customer service team to attain the highest levels of customer care and satisfaction.
Collaborate with the planning department on staffing and hiring procedures.
Perform employee reviews, appraisals, and participate in performance reviews.
Collaborate with managers from other departments to discuss issues and process improvements.
Ensure customers receive top-level service when interacting with support.
Monitor business and process metrics, measuring and managing customer support effectiveness.
Identify and implement improvements in user journeys, flows, and touchpoints to elevate overall customer experience.
Promote a culture of experimentation, feedback, and continuous improvement to adapt the support experience as products evolve.

Requirements

Experience with setting clear deliverables and supporting the team in achieving them, resulting in improved Customer Success Metrics.
Ability to inspire team members to look for continuous improvement by recognizing strengths and constantly unlocking growth opportunities.
Track record of building engagement and managing hybrid or fully remote teams.
Sense of urgency and appreciation for clear and timely communication with both teammates and cross-functional partners.
Empathetic team player, with a process-oriented mindset.
Great organizational and time-management skills.
Self-efficacy to make decisions and perform with little or no supervision.
Project management experience and ability to apply continuous improvement to customer service procedures and processes.
Experience leading teams of 10+ people is a plus.
Proven ability to lead teams through ambiguity and rapid change, with confidence in decision-making and communication.
Strong understanding of tone of voice principles and customer communication strategies.
Experience working with evolving or early-stage products, services, or startups is highly desirable.
Salary ranges may vary. We’re seeking candidates with varied experience levels; from individual contributors to functional leaders in this space.

We’re an international team and our business language of choice is English. Good English level is required, proficiency is preferred.

What it’s like to work at Eneba

Opportunity to join our Employee Stock Options program.
Opportunity to help scale a unique product.
Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
Paid volunteering opportunities.
Work location of your choice: office, remote, opportunity to work and travel.
Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.

Please attach CV's in English.
To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Candidati adesso

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monitor offerte - lazio

Team Lead, Customer Support

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AI & Data Governance and Trust Manager

Google Ads Specialist

Line Product Engineer

QA Team Lead

Service Project Manager (F/M/D)

Innovation Consultant – Manufacturing

IT Support Specialist (Tecnico IT / IT Support Specialist)

Manager, Marketing Production - Italy & Greece

IT Support Specialist

Curricular Internship - Group Stakeholder Engagement 2026

Robot Data Collection Specialist

Junior Application Maintenance (Remote)

Junior Social Media Associate

Plant HR Manager

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di monitor nella seguente località: lazio

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