20 annunci per il ruolo di front office - veneto (recruiting in corso)

Director of Operations The St. Regis Venice
Marriott International, Inc —Venezia, Veneto
- 70.000 € - 90.000 € all'anno
- Tempo pieno
- Gestionale
- Hotel
- Laurea triennale
Dir-Operations-A
Marriott International, Inc —Venezia, Veneto
- 70.000 € - 90.000 € all'anno
- Tempo pieno
- Gestionale
- Hotel
- Laurea triennale
Front Office - Law 68/99
Alpinestars —Asolo, Veneto
- 1.000 € al mese
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Candidatura rapida
Addetto/a al centralino
Pegasus Couriers —Rovigo, Veneto
- Tempo pieno
- Nessuna esperienza richiesta
- Maturità
- Competenze organizzative
Candidatura rapida
14 giorni
Addetto/a gestione clienti per studio professionale
One Team Group —Albignasego, Veneto
- 1.500 € - 1.800 € al mese
- Servizio clienti
- Microsoft Office
- Maturità
- Orario flessibile
Candidatura rapida
14 giorni
Addetto/a Front Office
REV —Vicenza, Veneto
- 1.500 € - 1.900 € al mese
- Tempo pieno
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Convenzioni aziendali
Candidatura rapida
14 giorni
Operatore/trice Centralino per Studio Professionale
One Team Group —Selvazzano Dentro, Veneto
- 1.500 € - 1.800 € al mese
- Tempo pieno
- Nessuna esperienza richiesta
- Microsoft Office
- Maturità
- Convenzioni aziendali
Candidatura rapida
14 giorni
Front Office Agent
Leonardo Lago di Garda - Wellness and Spa —Lazise, Veneto
- Tempo pieno
- Inglese
- Hotel
- Laurea triennale
- Sconti sui prodotti o servizi dell'azienda
- Convenzioni aziendali
Candidatura rapida
Impiegato/a front office
Moventur Srl —Verona, Veneto
- Da 1.100 € al mese
- Tempo pieno
- Servizio clienti
- Inglese
- Capacità di comunicazione
- Sconti sui prodotti o servizi dell'azienda
- Convenzioni aziendali
Candidatura rapida
Addetto/a gestione clienti - studio professionale
One Team Group —Padova, Veneto
- 1.500 € - 1.800 € al mese
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Candidatura rapida
13 giorni
Front Office Agent (F/M/X)
AccorHotel —Venezia, Veneto
- Tempo pieno
- Esperienza settore turistico alberghiero
- Gestionale
- Inglese
Candidatura rapida
Front Office Agent
Hyatt Centric Murano Venice —Venezia, Veneto
- Tempo pieno
- Esperienza settore turistico alberghiero
- Gestionale
- Inglese
ASSISTENTE DI DIREZIONE E RESPONSABILE DEI SERVIZI DI SEGRETERIA
EIE GROUP —Mestre, Veneto
- Spagnolo
- Inglese
- Capacità di comunicazione
FRONT OFFICE - SEGRETERIA(PD) M/F
CHC ITALY —Padova, Veneto
- Part-time
- Microsoft Excel
- Inglese
- Maturità
Candidatura rapida
Personale di Front Office
Studio dentistico Cristian Mazzarini —Preganziol, Veneto
- 755,69 € - 1.813,73 € al mese
- Part-time
- Servizio clienti
- Competenze organizzative
- Reception
Candidatura rapida
7 giorni
Operatore/operatrice di sportello bancario Junior
BANCA DELLE TERRE VENETE —Vicenza, Veneto
- 32.000 € - 35.000 € all'anno
- Tempo pieno
- Maturità
- Competenze informatiche
- Capacità di comunicazione
- Convenzioni aziendali
- Supporto allo sviluppo professionale
Candidatura rapida
Addetto/a centralino per commercio al dettaglio
Diamond servizi —Selvazzano Dentro, Veneto
- 1.400 € - 1.520 € al mese
- Tempo pieno
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Candidatura rapida
8 giorni
Responsabile Relazione Clienti San Bonifacio (VR)
Amplifon —San Bonifacio, Veneto
- 23.000 € - 25.000 € all'anno
- Tempo pieno
- Leadership
- Capacità di comunicazione
- Vendita al dettaglio
Operatore/trice di sportello per ufficio servizi
REV —Vicenza, Veneto
- 1.500 € - 1.650 € al mese
- Tempo pieno
- Maturità
- Competenze organizzative
- Capacità di comunicazione
- Assicurazione sanitaria
Candidatura rapida
9 giorni
APPRENDISTA SEGRETERIA OPERATIVA E FRONT OFFICE – FULL TIME
Tecnoest s.a.s. —San Martino Buon Albergo, Veneto
- 900 € - 1.400 € al mese
- Tempo pieno
- Maturità
- Capacità di comunicazione
- Sconti sui prodotti o servizi dell'azienda
- Convenzioni aziendali
Candidatura rapida
10 giorni

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Director of Operations The St. Regis Venice

Marriott International, Inc -
Venezia, Veneto

Candidati adesso

Dettagli della posizione

Tempo pieno
70.000 € - 90.000 € all'anno

Qualifiche

Gestionale
Laurea triennale
Reception
Economia aziendale
Leadership
Gestione hotel

Descrizione completa della posizione

Additional Information
Job Number26061945
Job CategoryRooms & Guest Services Operations
LocationSan Marco 2159, Venice, Italy, Italy, 30124
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: RAL 70,000.00 - 90,000.00

JOB SUMMARY

Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability

Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

Analyzes service issues and identifies trends.

Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

Managing Revenue Goals

Monitors hotel operations sales performance against budget.

Reviews reports and financial statements to determine hotel operations performance against budget.

Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

Leading Operations and Department Teams

Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.

Develops systems to enable employees to understand guest satisfaction results.

Communicates a clear and consistent message regarding departmental goals to produce desired results.

Managing the Guest Experience

Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

Responds to and handles guest problems and complaints.

Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.

Managing and Conducting Human Resources Activities

Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

Ensures employees are treated fairly and equitably.

Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).

Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Candidati adesso

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Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di front office nella seguente località: veneto

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