13 annunci per il ruolo di front office - massa, tos (recruiting in corso)

Assistant Rooms Leader
Marriott International, Inc —Forte dei Marmi, Toscana
- 28.000 € - 32.000 € all'anno
- Tempo pieno
- Servizio clienti
- Hotel
- Maturità
14 giorni
Segretaria/o per ufficio amministrativo GDO
Atena Service —Santo Stefano di Magra, Liguria
- 1.500 € - 1.800 € al mese
- Tempo pieno
- Microsoft Excel
- Nessuna esperienza richiesta
- Microsoft Office
Candidatura rapida
9 giorni
Addetto/a allo sportello operativo
Atena Service —La Spezia, Liguria
- 1.500 € - 1.800 € al mese
- Tempo pieno
- Servizio clienti
- Microsoft Office
- Maturità
- Orario flessibile
Candidatura rapida
11 giorni
Addetto/a Accettazione e Front Office
Pegasus Couriers —La Spezia, Liguria
- Tempo pieno
- Maturità
- Competenze informatiche
- Capacità di comunicazione
Candidatura rapida
3 giorni
Addetto/a controllo accessi per studio professionale
Atena Service —Lerici, Liguria
- 1.450 € - 1.600 € al mese
- Tempo pieno
- Nessuna esperienza richiesta
- Maturità
Candidatura rapida
11 ore
addetti alla vendite e front office
Omnia Utilities —La Spezia, Liguria
- Part-time
- Vendite
- Maturità
- Capacità di comunicazione
Candidatura rapida
Addetto/a accoglienza per attività commerciale
Atena Service —La Spezia, Liguria
- 1.400 € - 1.500 € al mese
- Tempo pieno
- Nessuna esperienza richiesta
- Microsoft Office
- Maturità
Candidatura rapida
Receptionist
Inge Srl —Pietrasanta, Toscana
- 450 € - 600 € al mese
- Weekend
- Inglese
- Capacità di comunicazione
Candidatura rapida
9 giorni
Addetto/a front office per centro logistico GDO
Atena Service —La Spezia, Liguria
- 1.400 € - 1.600 € al mese
- Tempo pieno
- Maturità
- Capacità di comunicazione
Candidatura rapida
14 giorni
Facchino di hotel
Augustus Hotel&Resort —Forte dei Marmi, Toscana
- 1.850 € - 1.970 € al mese
- Weekend
- Cocktail bar
- Inglese
- Hotel
- Parcheggio libero
Candidatura rapida
1 giorno
Executive Housekeeper - Principessa Forte dei Marmi
Marriott International, Inc —Forte dei Marmi, Toscana
- 32.000 € - 38.000 € all'anno
- Tempo pieno
- Nessuna esperienza richiesta
- Hotel
- Maturità
Lobby & Luggage Attendant - Principessa Forte dei Marmi
Marriott International, Inc —Forte dei Marmi, Toscana
- 21.555,66 € all'anno
- Tempo pieno
- Maturità
Personale ai piani - Principessa Forte dei Marmi
Marriott International, Inc —Forte dei Marmi, Toscana
- 21.555,66 € all'anno
- Tempo pieno
- Maturità

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Segretaria/o per ufficio amministrativo GDO
Atena Service —Santo Stefano di Magra, Liguria
Orario full-time dal lunedì al venerdì. Contratto a tempo determinato 3 mesi con possibile proroga. Collaborazione con ufficio acquisti per pratiche di…
1.500 € - 1.800 € al mese
Candidatura rapida
9 giorni

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Assistant Rooms Leader

Marriott International, Inc -
Forte dei Marmi, Toscana

Candidati adesso

Dettagli della posizione

Tempo pieno
28.000 € - 32.000 € all'anno
14 giorni fa

Qualifiche

Servizio clienti
Maturità
Reception

Descrizione completa della posizione

Additional Information
Job Number26078687
Job CategoryRooms & Guest Services Operations
LocationVia Caio Duilio 3, Forte dei Marmi, Lucca, Italy, 55042
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: RAL 28.000 - 32.000 euro

JOB SUMMARY

Responsible for successfully executing all operations in two departments (Front Office and Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Providing for and Managing the Guest Experience

Provides excellent customer service by being readily available/approachable for all guests.

Extends professionalism and courtesy to guests at all times.

Assists employees in understanding guests’ ever-changing needs and expectations, and exceeds them.

Ensures that all employees, team leaders (if applicable) and manager(s) understand the brand service culture.

Responds timely to customer service department request.

Supporting Safety Standards and Work Procedures

Implements property emergency plan.

Provides a safe working environment in compliance with OSHA/MSDS.

Implements and sustains property accident prevention programs.

Ensures a viable key control program is in place.

Follows property specific second effort and recovery plan.

Managing Property Operations and Department Budgets

Reviews financial statements, sales and activity reports, and other performance data to measure productivity, goal achievement and to determine areas in need of cost reduction and program improvement.

Assists/teaches the team scheduling (using Scheduling Tool) against guest and hours/occupied room goals.

Ensures barriers to achieving goals are being discussed and resolved by the team.

Extends professionalism and courtesy to employees at all times.

Ensures that the team has the capabilities to meet expectations.

Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

Leads by example and demonstrates self-confidence, energy and enthusiasm.

Conducting Human Resources Activities

Ensures that staffing levels are appropriate to exceed guest expectations.

Promotes both Guarantee of Fair Treatment and Open Door policies.

Maintains current licenses and permits as prescribed by local, state and federal agencies.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Solicits feedback for continuous improvement.

Ensures training plans are in place and being executed.

Ensures all team members meet or exceed all hospitality requirements.

Ensures Continuous Improvement Meetings (CIMS) are taking place weekly in each department.

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Provides support for operations functions as appropriate

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di front office nella seguente località: massa, tos

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