20 annunci per il ruolo di entry level technical support (recruiting in corso)

Cloud Desktop Support Technician, 3rd Shift (Remote LATAM)
Atmosera —Provincia di Savona, Liguria
- Remoto
- Azure
- DevOps
- Windows
Candidatura rapida
Testing and Qualification - Manufacturing & Quality (M/F/D)
Baker Hughes —Massa, Toscana
- Gestionale
- Inglese
- Maturità
Intern – Clean Power Solutions - Florence, Italy - 2026 (M/F/D)
Baker Hughes —Firenze, Toscana
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Excel
- Inglese
1 giorno
Travel Assistant (Travel And Transportation Unit)
FAO —Roma, Lazio
- Gestionale
- Sistemi ERP
- Inglese
4 giorni
Internship Automation Engineer
Pirelli —Milano, Lombardia
- Gestionale
- CAD
- Ingegneria
Service Technician Traineeship - Verona
Tesla —Verona, Veneto
- Weekend
- Microsoft Office
- Tirocinio formativo/stage
Data Center Engineering Operations Chief Engineer, DCEO
Amazon Data Services Italy S.R.L. —Milano, Lombardia
- 37.000 € all'anno
- Tempo pieno
- Gestionale
- Inglese
- Microsoft Office
- Partecipazione azionaria
Product Manager Bulk & On-site - ALLEX Graduate Program
Air Liquide —Milano, Lombardia
- 37.000 € - 47.000 € all'anno
- Tempo pieno
- Spagnolo
- Microsoft Excel
- Ingegneria
Associate Consultant / Consultant Financial Services (f|m|x)
zeb.rolfes.schierenbeck.associates GmbH —Milano, Lombardia
- Tempo pieno
- Remoto
- Dottorato di ricerca
- Inglese
- Laurea magistrale
Product Development Engineer Italy (ABU, DGBB, BBU)
SKF —Massa, Toscana
- 35.000 € all'anno
- Ingegneria
- Inglese
- Laurea triennale
7 giorni
Customer Service Administrator II - Ufficio Gare (Fixed Term)
Thermo Fisher Scientific —Milano, Lombardia
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Railway Engineer
RINA —Genova, Liguria
- 31.000 € - 38.000 € all'anno
- Inglese
- Laurea magistrale
- Recruiting
Associate Products & Systems Engineer
Capgemini —Roma, Lazio
Ingegnere Senior per il Supporto Clienti (Contratto a Tempo Determinato)
Cognex —Milano, Lombardia
- 42.000 € - 52.000 € all'anno
- Ingegneria
- Inglese
- Microsoft Office
Candidatura rapida
Senior project manager
Coesia —Fiorano Modenese, Emilia-Romagna
- Da 64.000 € all'anno
- Gestionale
- Project management
- Miglioramento continuo
Candidatura rapida
Service Technician Traineeship - Milan Linate
Tesla —Peschiera Borromeo, Lombardia
- Weekend
- Microsoft Office
Senior Visa Assistant
UNESCO —Trieste, Friuli-Venezia Giulia
- Spagnolo
- Inglese
- Maturità
8 giorni
Service Technician Traineeship - Milan
Tesla —Vittuone, Lombardia
- Weekend
- Microsoft Office
Software Embedded Engineer
TMC —Genova, Liguria
- Da 32.000 € all'anno
- Laurea magistrale
3 giorni
MED Certification Scheme Owner & Portal Monitoring Project Manager
RINA —Genova, Liguria
- 40.000 € - 45.000 € all'anno
- Microsoft Excel
- Gestionale
- Ingegneria
14 ore

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Cloud Desktop Support Technician, 3rd Shift (Remote LATAM)

Atmosera -
Provincia di Savona, Liguria

Candidatura rapida

Dettagli della posizione

Qualifiche

CI/CD
Infrastrutture cloud
Amministrazione di sistemi
Azure
DevOps
Windows
GitHub
IT
vSphere
VPN

Descrizione completa della posizione

Atmosera empowers businesses to redefine what's possible with modern technology and human expertise. Our exceptional experience across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform enables organizations to accelerate innovation, enhance security, and optimize operational agility. As a Microsoft Partner with seven specializations, GitHub AI Partner of the Year, a member of the GitHub Advisory Board, and a member of the prestigious Microsoft Intelligent Security Association (MISA), Atmosera expertly delivers cutting-edge, integrated solutions that deliver business value.

Looking to advance your IT career and focus your skills on cloud infrastructure? As a Cloud Desktop Support Technician, you will play a critical role in the success of our Azure Managed Services division. Building on your experience as a systems administrator or cloud support technician, you will be the escalation point for complex issues, mentor junior team members, and drive continuous improvement in our operations.

This is a customer-facing position, working closely with IT professionals, business stakeholders, and partners to ensure stability, efficiency, and growth within client cloud environments.

This Support Technician position will cover 3rd shift hours (Sunday - Wednesday, Midnight to 11am Pacific time). Weekday coverage is subject to change but the hours will not.

What You'll Do

Technical Support & Escalations

Serve as an escalation point for Cloud Technicians on complex Azure and hybrid cloud issues.

Monitor, analyze, and resolve incidents across Azure and vSphere platforms.

Install, configure, and administer customer resources in Azure.

Manage escalated alerts, configuration issues, and undocumented troubleshooting scenarios.

Perform patch remediation, including troubleshooting and manual updates.

Manage network platforms, firewalls, VPNs, and implement policy-based routing and load balancing (Palo Alto and Azure Networking resources).

Address configuration issues within our event management tooling, and alerts without documented troubleshooting.

Build and maintain your expertise in Atmosera's monitoring infrastructure to diagnose problems impacting Windows servers, Unix/Linux servers, network equipment, and applications.

Continuous Improvement & Automation

Analyze system logs, telemetry, and metrics to identify trends and prevent recurring issues.

Review ticket queues for trends and partner with leadership to reduce repeat incidents.

Drive automation and efficiency improvements using PowerShell, CLI, Bicep/ARM templates.

Contribute to process optimization and promote operational best practices.

Regularly assess ticket priorities, escalation needs, and client updates.

Leadership & Mentorship

Mentor and support Level 1 and Cloud Technicians, contributing to knowledge base documentation.

Collaborate with cross-functional teams and Tier-2/3 resources to solve issues and implement projects.

Lead by example in managing P1 client bridges and ensuring smooth communication.

Customer Experience & Communication

Communicate technical issues and resolutions to clients in clear, business-focused language.

Provide regular ticket updates in alignment with SLOs and client expectations.

Partner with clients to ensure high levels of satisfaction and trust.

The Skills You'll Need

3+ years of system administration or cloud support experience (Windows/Linux, mixed environments strongly preferred).

2+ years networking and security experience (firewalls, VPNs, load balancing, policy-based routing).

Proven Azure cloud administration experience; MSP background strongly preferred.

Proficiency in automation (PowerShell, CLI, ARM templates, or Bicep).

Strong troubleshooting skills, including interpreting logs, event viewer entries, and telemetry.

Prior experience in 24x7 managed services, hosted environments, or NOC operations.

Excellent communication skills and ability to work directly with clients.

Ability to work in a fast-paced and rapidly changing environment.

Must be able to pass a government background check.

Preferred Experience

Previous experience working with an Azure Expert MSP.

Familiarity with CI/CD practices.

Experience with Palo Alto or Azure firewalls.

Experience working with Linux systems (Ubuntu, RHEL)

Preferred Certifications

AZ-900, AI-900, DP-900, AI-900, SC-900, MS-900 Microsoft Fundamental level certifications.

AZ-104 Microsoft Azure Administrator certification.

AZ-700 Azure Network Engineer Associate certification.

This is a contractor position with the ability to work from home but may require travel to a client site.

Atmosera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Candidatura rapida

Perfeziona la tua ricerca

entry level technical support offerte

Cloud Desktop Support Technician, 3rd Shift (Remote LATAM)

Testing and Qualification - Manufacturing & Quality (M/F/D)

Intern – Clean Power Solutions - Florence, Italy - 2026 (M/F/D)

Travel Assistant (Travel And Transportation Unit)

Internship Automation Engineer

Service Technician Traineeship - Verona

Data Center Engineering Operations Chief Engineer, DCEO

Product Manager Bulk & On-site - ALLEX Graduate Program

Associate Consultant / Consultant Financial Services (f|m|x)

Product Development Engineer Italy (ABU, DGBB, BBU)

Customer Service Administrator II - Ufficio Gare (Fixed Term)

Railway Engineer

Associate Products & Systems Engineer

Ingegnere Senior per il Supporto Clienti (Contratto a Tempo Determinato)

Senior project manager

Service Technician Traineeship - Milan Linate

Senior Visa Assistant

Service Technician Traineeship - Milan

Software Embedded Engineer

MED Certification Scheme Owner & Portal Monitoring Project Manager

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di entry level technical support

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