20 annunci per il ruolo di senior customer support (recruiting in corso)

Team Leader, Service Hub
MacGregor Italy S.r.l. —Trieste, Friuli-Venezia Giulia
- 52.000 € - 1.171.770 € all'anno
- Tempo pieno
- Microsoft Excel
- Gestionale
- Inglese
Candidatura rapida
Demand Acceleration Senior Analyst - SodaStream - South Europe Cluster - Italy - H/F
PepsiCo —Padova, Veneto
- 54.500 € all'anno
- Remoto
- Spagnolo
- Inglese
- Competenze analitiche
Lifecycle Specialist, Employee Relations and Transitions - EMEA
Remote —Roma, Lazio
- 37.250 € - 83.800 € all'anno
- Remoto
- Gestionale
- Inglese
- Risorse umane
- Congedo parentale
Senior Commercial Operation Manager
GE Aerospace —Rivalta di Torino, Piemonte
- 58.725 € - 78.300 € all'anno
- Tempo pieno
- Gestionale
- Vendite
- Ingegneria
- Pagamento spese di trasferimento
Senior Product Manager, Air Cooled Chillers & Heat Pumps, EMEA
Johnson Controls —Cinisello Balsamo, Lombardia
- 59.900 € - 89.900 € al mese
- Tempo pieno
- Gestionale
- Ingegneria
- Inglese
Senior AI Customer Success Manager - Milan
indigo.ai —Milano, Lombardia
- 40.000 € - 45.000 € all'anno
- Remoto
- Spagnolo
- Gestionale
- Inglese
Lazio, Sardegna & Campania Certification Senior Lead Auditor
RINA —Napoli, Campania
- 50.000 € - 60.000 € all'anno
- Gestionale
- Ingegneria
- Laurea triennale
Director of EMEA Sales & Service
Seakeeper Inc —Lavagna, Liguria
- Tempo pieno
- Remoto
- Oracle
- Gestionale
- Vendite
Candidatura rapida
Data Engineer, Senior
Booz Allen Hamilton —Napoli, Campania
- 77.500 € - 176.000 € all'anno
- Tempo pieno
- Remoto
- Azure
- Java
- SQL
- Rimborso tasse scolastiche
Senior Product Manager - Customer Support
Prima —Milano, Lombardia
- Remoto
- Spagnolo
- Inglese
Candidatura rapida
Customer Success Onboarding Specialist (12 Month Contract)
Geotab —Ferrara, Emilia-Romagna
- Tempo pieno
- Gestionale
- Inglese
- Competenze analitiche
Senior Territory Manager
Ecolab Inc. —Vimercate, Lombardia
- 59.500 € - 89.200 € all'anno
- Tempo pieno
- Vendite
- Ingegneria
- Inglese
IT Support Specialist
USTS Global Technology Services Italia —Roma, Lazio
- 30.000 € - 37.000 € all'anno
- Part-time
- Informatica
- Servizio clienti
- Windows
Candidatura rapida
13 giorni
Senior Product Owner - Mobility
Edenred —Milano, Lombardia
- Da 40.000 € all'anno
- Tempo pieno
- Gestionale
- Ingegneria
- Inglese
Senior Manager, Customer Systems Engineering
Watlow Electric Manufacturing, Inc. —Guanzate, Lombardia
- Tempo pieno
- Gestionale
- PMP
- Ingegneria
Candidatura rapida
9 giorni
Deputy Manager Customer Experience & Sales
Calvin Klein —Chieti, Abruzzo
- Tempo pieno
- Vendite
- Servizio clienti
- Inglese
- Convenzioni aziendali
Senior Platform Engineer
Mambu —Provincia di Latina, Lazio
- 6.200 € al mese
- Tempo pieno
- Remoto
- Gestionale
- Database
- Python
Service Delivery Manager
Cap4 Lab S.r.l. —Rende, Calabria
- 25.000 € - 28.000 € all'anno
- Tempo pieno
- Gestionale
- DevOps
- Inglese
- Assicurazione sanitaria
Candidatura rapida
4 giorni
Senior Customer Success Manager for Strategic Accounts (Italy)
Data4 —Cornaredo, Lombardia
- Tempo pieno
- Gestionale
- Servizio clienti
- Inglese
Candidatura rapida
(Senior) Client Delivery Lead (Energy experience preferred)
Kraken —Milano, Lombardia
- 43.000 € - 89.000 € all'anno
- Tempo pieno
- Gestionale
- Inglese
- Capacità di presentazione
Candidatura rapida
1 giorno

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Team Leader, Service Hub

MacGregor Italy S.r.l. -
Trieste, Friuli-Venezia Giulia

Candidatura rapida

Dettagli della posizione

Tempo indeterminato | Tempo pieno | Apprendistato
52.000 € - 1.171.770 € all'anno

Qualifiche

Microsoft Excel
Gestionale
Inglese
Microsoft Office
Maturità

Descrizione completa della posizione

MacGregor is a global company that operates in more than 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services and solutions to the offshore and marine industries. Our solutions are found on over half of the world's merchant fleet.

MacGregor is establishing a new service hub in Trieste, Italy. The hub is designed to serve MacGregor's customers in the European region mainly.

We believe MacGregor is a great place to work as we set safety first and valuing respect, well being and diversity. We are looking for talents with an international mindset to join our new team in Trieste and help us create lifetime value for our customers. This is a unique opportunity to set your footprint and contribute to the success of MacGregor.

MacGregor – Let's shape the future together

We are looking for exceptional individuals to join our brand-new service hub in Trieste, Italy. This is your chance to leave a mark on an industry that moves the world. Come build something extraordinary with us - let’s rule the seas together.

As the Team Leader, you will be there from day one - building and leading a team of Technicians, Engineers and Senior Engineers whose expertise powers service delivery across MacGregor’s European branches. Your mission: grow our service capacity, drive customer satisfaction and put Trieste on the map as an integral part of our global service network.

More tasks and responsibilities

Plan, prioritize, and manage workloads for a team of Technicians, Engineers and Service Engineers supporting multiple MacGregor European branches.
Lead, coach, and develop the service engineering team, including competence planning, training, quality, safety, and HR matters.
Serve as the primary contact between the Trieste hub and other company branches.
Monitor KPIs, SLAs, and quality standards; provide business reporting including utilization forecasts.
Manage service administration including travel logistics, visa applications, yard/port entry permits, and local insurance.
Oversee indirect procurement (PPE, tools, consumables); check and approve incoming invoices.
Ensure internal policy compliance, review field service reports, and prepare invoicing documentation.

What you’ll need to succeed

You are the kind of leader people want to follow. You stay organised, make clear decisions when plans change, and are motivated by helping your team grow and deliver outstanding service. Your team trusts you because you understand their work - and leadership trusts you because you can translate it into results.

Ideally you have:

Technical background with a good engineering understanding (apprenticeship, technical diploma, or degree in mechanical, electrical, marine engineering, or a related field).
Hands-on experience in operations, field service, or a similar coordinator role.
Demonstrated management and communication skills, with the ability to lead, coordinate and inspire a team.
Good digital skills, including day-to-day use of MS Office (especially Excel) and comfort using internal company systems.
Good command of English (minimum B2 level).
Valid driving license and willingness to travel across Europe approximately 25 – 40% of the time to support MacGregor’s branches and customers.

Why MacGregor?

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally.

Additionally, we offer

Stable and secure employment with a full-time, permanent contract.
Competitive salary, health insurance, welfare vouchers, and food vouchers.
Daily travel allowance when working away from base.
Access to MacGregor’s Academy and internal learning platform to deepen product knowledge and portfolio understanding.

The base salary for this position is estimated at €52,000 – € 63,000 per year, depending on experience, qualifications, and skills.

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

Additional Information

Kindly note that we will only review CVs and applications submitted in English through our recruitment portal.

If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today!

www.macgregor.com

Candidatura rapida

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