20 annunci per il ruolo di managing director - milano, lom (recruiting in corso)

CRM Manager
Richemont —Milano, Lombardia
- 50.000 € - 60.000 € all'anno
- Tempo pieno
- Gestionale
- Project management
- Capacità di presentazione
1 giorno
Director of Operations - Italy
EdgeConneX —Milano, Lombardia
- Da 68.880 € all'anno
- Gestionale
- Inglese
- Laurea triennale
Candidatura rapida
10 giorni
Director, Operations Lead - Private-Public Partnership (Tolling)
CSL Vifor —Milano, Lombardia
- Tempo pieno
- Gestionale
- Project management
- Laurea triennale
2 giorni
GUCCI WRTW Collection Merchandising Manager
Gucci —Milano, Lombardia
- 55.000 € all'anno
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Excel
- Gestionale
2 giorni
Merchandising Assortment Planning Manager
Pandora Jewelry —Milano, Lombardia
- 55.000 € - 64.000 € all'anno
- Tempo pieno
- Microsoft Excel
- Gestionale
- Controllo dell'inventario
1 giorno
Sales Manager – Defense & Navigation Systems (Southern Europe)
SBG Systems —Milano, Lombardia
- 80.000 € - 100.000 € all'anno
- Gestionale
- Vendite
- Ingegneria
- Partecipazione agli utili
8 giorni
FP&A Commercial Sr. Specialist GTR
Campari Group —Sesto San Giovanni, Lombardia
- 46.800 € - 54.600 € all'anno
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- Gestionale
1 giorno
Sales Director – Gas & Petrochemical Europe
IMI Plc - Legacy Precision —Milano, Lombardia
- Tempo pieno
- Remoto
- Gestionale
- Vendite
- Ingegneria
Finance Manager
Zeeco —Milano, Lombardia
- 80.000 € - 100.000 € all'anno
- Tempo pieno
- Microsoft Excel
- Gestionale
- Sistemi ERP
Candidatura rapida
8 giorni
Data Management & Strategy Specialist
LivaNova —Milano, Lombardia
- 43.500 € - 65.500 € all'anno
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4 giorni
Global Events Manager
Platform Engineering Masters —Milano, Lombardia
- Tempo pieno
- Remoto
- Gestionale
- Inglese
- Project management
11 giorni
Senior Construction Project Manager
Gleeds —Milano, Lombardia
- Da 100.000 € all'anno
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4 giorni
Sr CRA II - FSP Team
Fortrea —Milano, Lombardia
- 47.800 € - 63.000 € all'anno
- Tempo pieno
- Gestionale
- Servizio clienti
- Inglese
9 giorni
Business Support (m/f/d)
Symrise —Milano, Lombardia
- 35.000 € - 40.000 € all'anno
- Microsoft Excel
- Vendite
- Inglese
Candidatura rapida
Channel Account Manager - Italy
Element Biosciences —Milano, Lombardia
- Tempo pieno
- Remoto
- Gestionale
- Vendite
- Salesforce
Candidatura rapida
9 giorni
Key Account & Technical Sales Manager - Italy and Iberia
Teledyne Technologies Inc. —Milano, Lombardia
- Tempo pieno
- Remoto
- Spagnolo
- Gestionale
- Vendite
Distribution for Insurance & Real Money Investors Director
Intesa Sanpaolo Group —Milano, Lombardia
- Da 100.000 € all'anno
- Gestionale
- Inglese
- Team management
Business Development Representative
Compri AI —Milano, Lombardia
- 30.000 € all'anno
- Vendite
- Inglese
- Tirocinio formativo/stage
Project Manager
Carlo Gavazzi Impianti —Marcallo con Casone, Lombardia
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Director, Antitrust & Competition Law Counsel
Thermo Fisher Scientific —Milano, Lombardia
- Tempo pieno
- Remoto
- Microsoft Office
- Competenze analitiche
14 giorni

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di managing director nella seguente località: milano, lom

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CRM Manager

Richemont -
Milano, Lombardia

Candidati adesso

Dettagli della posizione

Tempo pieno
50.000 € - 60.000 € all'anno
1 giorno fa

Qualifiche

Gestionale
Segmentazione della clientela
Project management
Capacità di presentazione
Digital marketing
Marketing automation
Adobe Campaign
Media planning
HubSpot
Marketing

Descrizione completa della posizione

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

YOUR MISSION:

Reporting to the Image, Marketing & Communication Director, the candidate will develop and oversee Serapian global CRM strategy , both online and offline , aimed at building an omnichannel client journey , increasing engagement, loyalty and optimizing ROI and key CRM & clienteling metrics.

HOW WILL YOU MAKE AN IMPACT?

CRM Management

Define and implement the brand’s CRM and omnichannel client engagement strategy, ensuring seamless integration across all touchpoints and alignment with overall marketing and business objectives

* Create the CRM Strategy with an omnichannel data integration (retail, e-commerce and wholesale)

* Map an omnichannel Customer Journey, across all touchpoints (online and offline)

Ensure CRM initiatives effectively support both brand positioning across digital platforms and drive commercial performance through an integrated omnichannel approach

Manage CRM tools (especially the new generation and digital ones), leveraging their full capabilities for client interaction and data management

Monitor and analyse CRM KPIs and cross-channel business trends to provide insights to optimize clients retention, reactivation, engagement, conversion and to continuously improve campaign performance

Drive customer retention, client loyalty, and customer lifetime value through highly targeted digital and omnichannel CRM initiatives, delivering personalized experiences at every touchpoint

Oversee integrated CRM campaigns and client communication across all touch points, ensuring a consistent and cohesive brand experience

Define omnichannel CRM guidelines and best practices to support customer engagement and suggest new client acquisition strategies to optimize and expand the customer base and optimize sales growth across the retail network

Plan and manage email, SMS, push notification, and loyalty campaigns

Develop advanced customer segmentation strategies and targeted marketing initiatives, leveraging comprehensive data insights from all digital and physical client behaviours, engagement patterns, and spending across the omnichannel ecosystem

Partner with retail teams to strengthen clienteling practices and CRM adoption within stores

Ensure data quality and compliance with privacy regulations and group’s guidelines. The candidate will work with Richemont HQ and external suppliers, leading the roll-out of technology implementation

Media Activities

* Oversee the media budget and develop media campaigns from briefing through to implementation and tracking in collaboration with Group’s media agencies and external partners

In collaboration with the E-commerce dept., design a performance marketing strategy

In coordination with the Sales Director, Wholesale Manager, and Marketing Director, establish the annual wholesale support strategy and schedule the related activities within the global marketing calendar

Manage the reporting and analysis to enhance return on investment (ROI) and continuously monitor to optimize ROI performance

A&P budget coordination

Coordinate with the Regions on the progress and consolidation of the A&P budget in line with the annual allocation

Hold periodic meetings to review expenditures and update the spending status for each component of the A&P budget

Assist the Marketing and Ecommerce teams in finalizing all operational procedures related to A&P expenses. This includes the complete process from vendor setup, creation of Purchase Orders, to receipt of invoices

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

At least 8-10 years of experience in CRM, digital marketing, media planning, or related fields.
CRM and Omnichannel strategy & execution in a Luxury Maison HQ.
Strong knowledge of CRM platforms (e.g., Salesforce, HubSpot, Adobe Campaign) and marketing automation tools.
Experience managing paid media campaigns across major digital platforms.
Analytical mindset with proficiency in data analysis and reporting.
Strong project management and stakeholder management skills.
Excellent communication and presentation skills and ability to work cross-functionally (with different teams: Mktg, Sales, E-commerce).

CCNL Commercio

Salary Range 50K – 60K€

Annual Bonus Plan

8 EUR Meal Voucher per working day

Welfare

#Richemont #WeCraftTheFuture

Candidati adesso

Perfeziona la tua ricerca

managing director offerte - milano, lom

CRM Manager

Director of Operations - Italy

Director, Operations Lead - Private-Public Partnership (Tolling)

GUCCI WRTW Collection Merchandising Manager

Merchandising Assortment Planning Manager

Sales Manager – Defense & Navigation Systems (Southern Europe)

FP&A Commercial Sr. Specialist GTR

Sales Director – Gas & Petrochemical Europe

Finance Manager

Data Management & Strategy Specialist

Global Events Manager

Senior Construction Project Manager

Sr CRA II - FSP Team

Business Support (m/f/d)

Channel Account Manager - Italy

Key Account & Technical Sales Manager - Italy and Iberia

Distribution for Insurance & Real Money Investors Director

Business Development Representative

Project Manager

Director, Antitrust & Competition Law Counsel

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di managing director nella seguente località: milano, lom

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