Company Description
About Orient Express
Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express Sailing Yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine- dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express. Follow the journey at @orientexpress on Instagram or visit the website at www.orient-express.com.
About Orient Express Palazzo Donà Giovannelli
Orient Express will open its second hotel in Italy at the exceptional Palazzo Donà Giovannelli in Venice, in partnership with the Italian luxury hotel group ARSENALE. Architect and interior designer Aline Amar d’Amman, alongside her studio Culture in Architecture, has been entrusted to design and decorate the space.
Venice, once the gateway to Constantinople and a mythical stop on the legendary Orient Express train – that opened its doors in 1919 with the completion of the Simplon tunnel linking Switzerland to Italy – will be the home of the second Orient Express hotel, set to open in 2026.
Job Description
The Chef de Rang in banqueting is responsible for overseeing the service of large-scale events and banquets with precision and sophistication. Their duties include:
Overseeing service operations: Ensuring guests receive impeccable service and have a memorable dining experience.
Coordinating with event planners and culinary teams: Planning and organizing banquet setups to ensure seamless coordination.
Welcoming guests: Courteously greeting guests, escorting them to their tables, and providing menus and seating arrangements.
Taking orders: Accurately recording guest preferences and special requests, and liaising with kitchen and bar staff.
Presenting dishes: Describing each course and answering guest questions about the menu or beverage offerings.
Leading and supervising service staff: Delegating tasks and ensuring service standards are met.
Controlling the flow of service: Ensuring courses are served promptly and efficiently.
Anticipating and addressing guest needs: Providing attentive and personalized service to enhance guest satisfaction.
Handling issues: Resolving any concerns promptly and discreetly.
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The Chef de Rang excels in mastering service techniques and using management tools to ensure a seamless and polished experience. Their expertise allows them to efficiently organize the dining area, anticipate diners' needs, and adhere to strict hygiene and safety standards.
Additional Information
Supplementary health insurance in addition to the National Collective Labor Agreement, extended to family members as well.- Meal vouchers (Restaurant Ticket).
- Annual leave.
- ALL – Heartist® Program: employee benefit card offering discounted rates at all ACCOR properties and partner locations worldwide.
- Training and development: opportunities to develop your talent and grow within the property and at an international level.
Commitment to Diversity and Inclusion: we are an inclusive company and our goal is to attract, select, and promote diverse talents.
