20 annunci per il ruolo di smart working - vimercate, lom (recruiting in corso)

Customer Experience Manager
Reevo Spa —Vimercate, Lombardia
- 2.800 € - 3.600 € al mese
- Remoto
- Spagnolo
- Gestionale
- Ingegneria
Candidatura rapida
JUNIOR CONTROLLER - COSMO HOTEL SPA
Cosmo Hotel spa —Vimercate, Lombardia
- Microsoft Excel
- Gestionale
- Inglese
Product Documentation / Specialista Documentazione di Prodotto
Technesy Holding spa —Provincia di Milano, Lombardia
- Tempo pieno
- Remoto
- Gestionale
- Nessuna esperienza richiesta
- Inglese
Candidatura rapida
Appointment Setter
Cloudnlink —Milano, Lombardia
- 20 € - 10.000 € al mese
- Remoto
- Vendite
- Servizio clienti
- Nessuna esperienza richiesta
- Lavoro da casa
- Orario flessibile
Candidatura rapida
13 giorni
Senior Specialist, Affiliate & Influencers - Italy
N26 —Milano, Lombardia
- 49.800 € - 57.300 € all'anno
- Remoto
- Microsoft Excel
- Gestionale
- Inglese
Customer Service Rep
BIOTRONIK —Cologno Monzese, Lombardia
- Tempo pieno
- Remoto
- Microsoft Powerpoint
- Microsoft Excel
- Inglese
Sales Closer High-Ticket — Provvigioni senza tetto | Full remote
school ecommerce —Milano, Lombardia
- 1.500 € - 5.000 € al mese
- Remoto
- Vendite
- Servizio clienti
- Nessuna esperienza richiesta
- Lavoro da casa
Candidatura rapida
Customer Support Specialist (M/F/NB)
Randstad Group Italia spa —Provincia di Milano, Lombardia
- 25.000 € - 28.000 € all'anno
- Remoto
- Servizio clienti
- Inglese
- Maturità
Candidatura rapida
Customer Service Rep
BIOTRONIK SE & Co. KG —Cologno Monzese, Lombardia
- Tempo pieno
- Remoto
- Microsoft Powerpoint
- Microsoft Excel
- Inglese
Business Manager TV
Haier Europe —Vimercate, Lombardia
- Da 45.000 € all'anno
- Tempo pieno
- Remoto
- Microsoft Powerpoint
- Microsoft Excel
- Gestionale
Service Controller
Haier Europe —Vimercate, Lombardia
- Da 35.000 € all'anno
- Tempo pieno
- Remoto
- Microsoft Excel
- Ingegneria
- Sistemi ERP
Customer Experience Specialist-Farming & Supporto Commerciale
Rent&Drive Srl —Lissone, Lombardia
- Da 25.000 € all'anno
- Tempo pieno
- Vendite
- Servizio clienti
- Inglese
- Lavoro da casa
Candidatura rapida
Compliance & Regulatory Affairs Manager
Reevo Spa —Vimercate, Lombardia
- 3.600 € - 4.400 € al mese
- Remoto
- Spagnolo
- Gestionale
- Inglese
Candidatura rapida
6 giorni
TEAM ASSISTANT - SETTORE BANCARIO
e-work S.p.A —Milano, Lombardia
- 35.000 € - 40.000 € all'anno
- Remoto
- Inglese
- Microsoft Office
- Laurea magistrale
Candidatura rapida
Service Operations Manager
NEWARE SRL —Arcore, Lombardia
- 1.700 € - 2.000 € all'anno
- Tempo pieno
- Microsoft Office
- Database
- Competenze organizzative
Candidatura rapida
8 giorni
Social & Digital Specialist
Stanley Black & Decker —Vimercate, Lombardia
- 28.000 € - 36.200 € all'anno
- Tempo pieno
- Gestionale
- Inglese
- Project management
- Rimborso tasse scolastiche
Senior Marketing Specialist (Trade & Channel Marketing) - MONZA
Synlab Italia —Monza, Lombardia
- 35.000 € - 42.000 € all'anno
- Remoto
- Microsoft Powerpoint
- Microsoft Excel
- Vendite
Candidatura rapida
IT Business Analyst - OTC
Haier Europe —Vimercate, Lombardia
- Da 40.000 € all'anno
- Tempo pieno
- Remoto
- Gestionale
- Vendite
- Inglese
SALES DIRECTOR
S2E —Milano, Lombardia
- 90.000 € - 100.000 € all'anno
- Tempo pieno
- Remoto
- Vendite
- Servizio clienti
- Leadership
- Assicurazione sanitaria
Candidatura rapida
BACK OFFICE COMMERCIALE
e-work S.p.A —Concorezzo, Lombardia
- 28.000 € - 32.000 € all'anno
- Inglese
- Competenze organizzative
- Competenze informatiche
Candidatura rapida

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di smart working nella seguente località: vimercate, lom

Accedendo al tuo account, accetti i Termini di Servizio di SimplyHired e acconsenti alle nostre Norme sui Cookie e sulla Privacy.

Customer Experience Manager

Reevo Spa
Vimercate, Lombardia

Candidatura rapida

Dettagli della posizione

Tempo indeterminato
2.800 € - 3.600 € al mese

Qualifiche

Francese
Spagnolo
Infrastrutture cloud
Gestionale
Ingegneria
Inglese
Supporto tecnico
Capacità di presentazione
Laurea triennale
IT
Italiano
Negoziazione

Descrizione completa della posizione

We are a European Cloud & Cybersecurity Provider supporting medium-sized and large companies in managing and protecting their IT ecosystems.

Through highly reliable Cloud services, advanced Cybersecurity solutions, we help organizations ensure business continuity, security and digital innovation every day.

With offices across Italy, France, Spain and Switzerland, we combine an international mindset with strong local expertise, supporting customers through a team of skilled professionals and cutting-edge technologies.

What drives us is not only what we do, but how we do it: we believe in collaboration across teams and countries, transparency in the way we work and communicate, and accountability in delivering concrete and reliable results for our internal and external customers.

We are looking for a curious and proactive colleague to join our Customer Success Center Team as Customer Experience Manager ensuring the seamless delivery and performance of Reevo's services to customers, acting as the primary point of accountability for service quality, customer satisfaction, and contract compliance. Operating within the Customer Success Center, the Customer Experience Manager bridges customers and internal technical teams, ensuring SLA adherence, proactive service improvement, and long-term client retention.

Responsibilities of the selected candidate include:

Service Performance Management
- Oversee end-to-end service delivery to ensure compliance with contractual commitments and internal standards.
Customer Relationship Management
- Act as the primary service contact for assigned customers;
- Manage escalations and ensure timely resolution of issues.
Customer Success Contribution
- Work with the Customer Success Center team and Sales teams to identify upselling or cross-selling opportunities through service engagement.
Service Review and Reporting
- Conduct regular service review meetings with customers;
- Present performance data and improvement initiatives to internal and external stakeholders.
Cross-BU Coordination
- Collaborate with Operations teams to ensure smooth delivery of complex, multi-BU services.

The ideal candidate meets the following requirements:

Hard Skills:

Bachelor's degree in Information Technology, Engineering, or equivalent education.
5+ years in service management, delivery management, or customer success roles in IT, cloud, or managed services environments.
Proven experience in managing high-value customer accounts and service contracts.
Strong understanding of IT service management best practices.
Proficiency with service performance monitoring.
Knowledge of cloud infrastructure, networking, and cybersecurity fundamentals.
Data analysis and reporting capabilities for service metrics.

Language Skills:

Good command of Italian and English, both written and spoken is mandatory;
Good command of French and/or Spanish is a plus.

Soft Skills:

Excellent communication and presentation skills.
Strong relationship management and negotiation skills.
Analytical and problem-solving mindset.
Ability to work cross-functionally.
Strategic thinking with a customer-centric approach.

Why Join Us:

We believe people perform at their best when they can grow, collaborate and maintain a healthy work-life balance.
For this reason, we offer:

Flexible working approach and smart working opportunities;
Meal vouchers;
Welfare programs;
Health and accidentes insurance coverage;
Dedicate budget for learning, growth and development;
Compensation and benefit packages aligned with role, responsibilities and local policies.

If you enjoy challenges and actively contribute to company success, we are the right place for you!

Workplace: Vimercate (MB)

#LI-NB1

Settore: Informatica

Ruolo: Customer Service

Salario mensile: EUR 2800 - EUR 3600

Tipo di occupazione: Contratto a tempo indeterminato

Candidatura rapida

Perfeziona la tua ricerca

smart working offerte - vimercate, lom

Customer Experience Manager

JUNIOR CONTROLLER - COSMO HOTEL SPA

Product Documentation / Specialista Documentazione di Prodotto

Appointment Setter

Senior Specialist, Affiliate & Influencers - Italy

Customer Service Rep

Sales Closer High-Ticket — Provvigioni senza tetto | Full remote

Customer Support Specialist (M/F/NB)

Customer Service Rep

Business Manager TV

Service Controller

Customer Experience Specialist-Farming & Supporto Commerciale

Compliance & Regulatory Affairs Manager

TEAM ASSISTANT - SETTORE BANCARIO

Service Operations Manager

Social & Digital Specialist

Senior Marketing Specialist (Trade & Channel Marketing) - MONZA

IT Business Analyst - OTC

SALES DIRECTOR

BACK OFFICE COMMERCIALE

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di smart working nella seguente località: vimercate, lom

Related Searches

Strumenti per chi cerca lavoro

Strumenti Aziende

Visualizza

Resta in contatto