20 annunci per il ruolo di it support - sicilia (recruiting in corso)

Senior IT Support Services Manager
ClientCare Digital Solutions —Palermo, Sicilia
- 4.800 € - 6.000 € al mese
- Tempo pieno
- Gestionale
- IT
- Leadership
Candidatura rapida
Principal Network Administrator (Top Secret))
Northrop Grumman —Sicilia
- 103.600 € - 155.400 € all'anno
- Weekend
- Remoto
- Ingegneria
- Laurea magistrale
- Laurea triennale
Transportation Logistics Specialist
STMicroelectronics —Catania, Sicilia
- Microsoft Powerpoint
- Microsoft Excel
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STMicroelectronics —Catania, Sicilia
- Microsoft Excel
- Inglese
- Tirocinio formativo/stage
Database Sustainment Specialist I-PA-06-5101(Sigonella,IT)
RBCI —Mazzarrone, Sicilia
- 55.000 € - 60.000 € all'anno
- Tempo pieno
- Gestionale
- Inglese
- Microsoft Office
Candidatura rapida
Web Designer Junior
Flazio —Catania, Sicilia
- Tempo pieno
- Leadership
- Marketing
- HTML
Internship - AI based automation for software package quality control.
STMicroelectronics —Catania, Sicilia
- Gestionale
- Inglese
- Java
Senior HR Business Partner (Fixed-Term), IT OPXT
Amazon Italia Logistica S.R.L. - B96 —Provincia di Trapani, Sicilia
- Tempo pieno
- Inglese
- Microsoft Office
- Laurea magistrale
IT Service Management Support Engineer | Space
Etinars —Palermo, Sicilia
- Gestionale
- Inglese
- Competenze analitiche
Candidatura rapida
IT Specialist
BaxEnergy —Acireale, Sicilia
- Tempo pieno
- Windows
- Microsoft Office
- AWS
Candidatura rapida
Tutor di Roblox Italy
Kodland —Palermo, Sicilia
- Part-time
- Remoto
- Maturità
- JavaScript
- Python
Candidatura rapida
2 giorni
Horton Housing Association
Horton Housing Association —Provincia di Trapani, Sicilia
- 29.509 € all'anno
- Tempo pieno
2 giorni
Production Management Engineer -Internship
STMicroelectronics —Catania, Sicilia
- Microsoft Excel
- Inglese
- Microsoft Office
VEL - SUPPORT/CERTIFYING STAFF B1/B2 EMAR 145
Leonardo SpA —Lentini, Sicilia
- Inglese
- Microsoft Office
- Maturità
Candidatura rapida
R&D Reliability Engineer
Vishay —Catania, Sicilia
TRICARE Beneficiary Services Representative - Sigonella, Italy
Leidos —Catania, Sicilia
- 31.850 € - 57.575 € all'anno
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Responsabile Senior Servizi di Supporto IT
Aquaidam Infrastructure Solutions —Palermo, Sicilia
- 5.200 € - 5.900 € all'ora
- Tempo pieno
- Gestionale
- Inglese
- Team management
Candidatura rapida
Food Quality Assurance Specialist
Irca Group —Bronte, Sicilia
- Tempo pieno
- Inglese
- Microsoft Office
Candidatura rapida
Tutor di Python Italy
Kodland —Palermo, Sicilia
- Part-time
- Remoto
- Nessuna esperienza richiesta
- Maturità
- Python
Candidatura rapida
11 giorni
Geospatial System Operator
Spektrum —Provincia di Siracusa, Sicilia
- Microsoft Powerpoint
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- Microsoft Excel
Candidatura rapida
10 giorni

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Senior IT Support Services Manager

ClientCare Digital Solutions
Palermo, Sicilia

Candidatura rapida

Dettagli della posizione

Tempo pieno
4.800 € - 6.000 € al mese

Qualifiche

Certificazione ITIL
Gestionale
Supporto tecnico
Supporto IT
IT
Leadership

Descrizione completa della posizione

About the Role

Palermo is a city where tradition meets innovation, and at ClientCare Digital Solutions, we bring that same balance into the way we deliver technology services. We support growing businesses with reliable enterprise IT infrastructure, responsive technical support, and modern workplace solutions that keep teams connected and productive.

We are looking for a Senior IT Support Services Manager who can lead our technical support operations while building a service culture focused on speed, reliability, and customer satisfaction. You will oversee a skilled IT support team, improve operational workflows, and ensure business-critical systems remain secure and efficient.

This is not a role where you simply manage tickets. You will shape support strategy, mentor technical teams, and work directly with leadership to improve the technology experience across the organization.

Why Work With Us?The Environment

Our Palermo office is located in one of the city's most connected business districts, surrounded by cafés, modern workspaces, and public transport access. We believe productive teams thrive in a collaborative and supportive environment.

Leadership Impact

You will play a key role in shaping our IT service operations. Your ideas and decisions will directly influence company performance and employee productivity.

Modern Infrastructure

We work with cloud-first technologies, enterprise collaboration tools, cybersecurity platforms, and modern device management systems that allow our teams to work efficiently and securely.

Growth Opportunities

We invest in professional development through leadership workshops, technical certifications, and industry conferences to keep our managers and technical teams ahead of industry trends.

Key ResponsibilitiesIT Support Operations Management

Lead daily IT support activities across hardware, software, networking, and cloud services while ensuring fast resolution times and high service quality.

Team Leadership

Manage and mentor IT support specialists, service desk coordinators, and system support staff. Conduct performance reviews and provide ongoing coaching and technical guidance.

Infrastructure Oversight

Monitor the performance and stability of business systems, workplace devices, collaboration platforms, and internal networks to minimize downtime and operational disruptions.

Service Improvement

Develop and implement support procedures, escalation processes, and service standards that improve efficiency and user satisfaction.

Security and Compliance

Work closely with internal teams to maintain cybersecurity standards, data protection practices, and IT compliance policies across all business operations.

Stakeholder Collaboration

Partner with department leaders and company management to understand operational challenges and recommend technology solutions that support business growth.

What We Are Looking ForExperience

7+ years of experience in IT support, systems administration, or technical operations, with at least 2 years in a senior leadership or management role.

Technical Knowledge

Strong understanding of enterprise IT environments including Microsoft 365, cloud platforms, networking, endpoint management, cybersecurity practices, and IT service management tools.

Leadership Skills

Proven ability to lead technical teams, manage priorities under pressure, and maintain high service standards in fast-paced business environments.

Communication

Excellent communication and problem-solving skills with the ability to explain technical issues clearly to non-technical stakeholders.

Certifications

Industry certifications such as ITIL, Microsoft, Cisco, CompTIA, or related qualifications are considered an advantage.

Mindset

You are proactive, organized, and solutions-focused. You know how to balance operational stability with continuous improvement while keeping customer experience at the center of every decision.

Retribuzione: €4.800,00 - €6.000,00 al mese

Sede di lavoro: Di persona

Candidatura rapida

Perfeziona la tua ricerca

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