Remote Bilingual Customer Support (Italian/English) - Music Streaming
ModSquad —Lavoro da casa
- Part-time
- Remoto
- Inglese
Help desk 2 livello NOC-SOC Monitoraggio
HD Solution srl —Napoli, Campania
- Da 1.400 € al mese
- Tempo pieno
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Assicurazione sanitaria
- Supporto allo sviluppo professionale
Candidatura rapida
9 giorni
IT Help Desk – Aerospace
B&A Consulting Srl —Novara, Piemonte
- 120 € - 140 € al giorno
- Windows
- Microsoft Office
- Database
7 giorni
Customer Service Representative- Train Onsite Work from Home Salary up to $21/hourly
Citi —Firenze, Toscana
- 20 € - 21 € all'ora
- Tempo pieno
- Remoto
- Servizio clienti
- Windows
- Microsoft Office
- Rimborso tasse scolastiche
Enterprise Service Desk Specialist
Leidos —Napoli, Campania
- 35.750 € - 64.625 € all'anno
- Tempo pieno
- Microsoft Excel
- Gestionale
- Servizio clienti
2 giorni
Stage Help Desk
Epil Point Italy —Napoli, Campania
- 800 € - 1.000 € al mese
- Spagnolo
- Microsoft Excel
- Informatica
- Supporto allo sviluppo professionale
Candidatura rapida
14 giorni
Help desk
F.T.P. S.r.l. —Modena, Emilia-Romagna
- Informatica
- Inglese
Candidatura rapida
5 giorni
Tecnico Help Desk IT On Site
e-work S.p.A —Trieste, Friuli-Venezia Giulia
- 25.000 € - 27.999 € al mese
- Manutenzione
- Windows
- Maturità
Candidatura rapida
7 giorni
IT TECHNICAL SUPPORT
CORNERSTONE INTERNATIONAL SRL —Provincia di Monza e della Brianza, Lombardia
- 40.000 € - 45.000 € all'anno
- Inglese
- Windows
Candidatura rapida
5 giorni
ERP Application Specialist / IT Help Desk
Leto s.r.l. —Pietraperzia, Sicilia
- 1.250 € - 1.400 € al mese
- Sistemi ERP
- Windows
- SQL
Candidatura rapida
HELP DESK
e-work S.p.A —Cazzago San Martino, Lombardia
- 30.000 € - 45.000 € all'anno
- Windows
- Microsoft Office
- Capacità di comunicazione
Candidatura rapida
Back Office e Assistenza tecnica da remoto / Help desk tecnico IT
SEI SISTEMI DI SICUREZZA SRL —Legnaro, Veneto
- 24.000 € - 32.000 € all'anno
- Tempo pieno
- Remoto
- IT
- Competenze informatiche
- Capacità di comunicazione
Candidatura rapida
9 giorni
Operatore Help Desk
AURIGA SPA —Bari, Puglia
- Turno notturno
- Inglese
- Microsoft Office
- SQL
Help Desk Specialist
Max Mara Fashion Group —Reggio Emilia, Emilia-Romagna
- Tempo pieno
- Remoto
- IT
Candidatura rapida
12 giorni
Help Desk ICT
Prometeia —Bologna, Emilia-Romagna
- Remoto
- Inglese
- Competenze organizzative
- Capacità di comunicazione
Helpdesk Tenant Microsoft 365 e Networking, Collaborazione con finalità di assunzione
Infopad —Milano, Lombardia
- 1.000 € - 1.200 € al mese
- Tempo pieno
- Microsoft Outlook
- Inglese
- Maturità
- Sconti sui prodotti o servizi dell'azienda
- Convenzioni aziendali
Candidatura rapida
IT Support
Ingenious Holding —Mosciano Sant'Angelo, Abruzzo
- 20.000 € - 30.000 € all'anno
- Tempo pieno
- Windows
- IT
Candidatura rapida
19 ore
Junior - IT Help Desk
Deloitte —Bari, Puglia
- Dal lunedì al venerdì
- Inglese
- Competenze analitiche
IT HELP DESK
Oniverse —Verona, Veneto
- Inglese
- Maturità
Help Desk
Faboci Srl —Varese, Lombardia
- Tempo pieno
- Remoto
- Windows
- Microsoft Office
- Database
7 giorni

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di help desk nella seguente località: italy

Accedendo al tuo account, accetti i Termini di Servizio di SimplyHired e acconsenti alle nostre Norme sui Cookie e sulla Privacy.

Remote Bilingual Customer Support (Italian/English) - Music Streaming

ModSquad -
Lavoro da casa

Candidati adesso

Dettagli della posizione

Part-time

Qualifiche

Inglese
Italiano
Dispositivi mobili

Descrizione completa della posizione

We Could Use Someone Like You in Our Crew.

Are you passionate about music and fluent in both Italian and English? ModSquad is excited to partner with a leading global music streaming platform , and we're on the lookout for friendly, tech-savvy Customer Service Representatives to join our all-remote team!

As a member of this team, you will be the first point of contact for customers, helping them navigate the platform, troubleshoot technical issues, and ensuring they have the best possible listening experience. Specifically, you will be responsible for responding to customer inquiries via inbound messages in both Italian and English .

Important note: All qualified applicants will have to complete language assessments in Italian and English.

Orientation Hours (Pacific Time):

40 hours per week are required for the 8-week orientation period.

Orientation phase 1 : 4 weeks, 4 AM - 1PM
Orientation phase 2 : 4 weeks, self-scheduled between the hours of 9 AM - 10 PM

Available Production Hours (Pacific Time):

Daily, 9 AM - 10 PM

Project Commitments:

25 hours per week
12 hours are required on Saturday and/or Sunday
180 days (as needed by ModSquad)

Need help figuring out the time difference? Check out World Time Buddy ! Just set Sacramento, California as your starting point, then add your location to easily convert Orientation, Nesting, and Production hours to your local time.

Who Are You?

You’re passionate about creating personalized, memorable experiences for every customer.
You thrive on delivering top-tier customer support and can swiftly spot and solve any issues that come your way.
You’ve got experience providing support through inbound messaging and know how to keep cool under pressure.
You've handled 3-5 simultaneous chats in previous roles.
You're fluent in Italian and English , with professional-level communication skills in both.

Workspace Requirements:

Dedicated laptop or desktop computer running Windows 11 or macOS Sequoia/Tahoe
Willingness to install ModSquad security software and a 2FA app on your mobile device
Access to a webcam or a smartphone capable of capturing clear photos
A stable broadband internet connection with a minimum speed of 25 Mbps
At least 8 GB of RAM (more is always better!)
Dual monitors are strongly recommended for optimal workflow and multitasking

Please note: A Chromebook is not sufficient for ModSquad projects.

About ModSquad:

ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between. Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great people on cool projects for amazing brands, you’ve come to the right place.

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement, unless otherwise specified, excludes individuals residing in California, Colorado, New York, and Washington at this time.

Candidati adesso

Perfeziona la tua ricerca

help desk offerte - italy

Remote Bilingual Customer Support (Italian/English) - Music Streaming

Help desk 2 livello NOC-SOC Monitoraggio

IT Help Desk – Aerospace

Customer Service Representative- Train Onsite Work from Home Salary up to $21/hourly

Enterprise Service Desk Specialist

Stage Help Desk

Help desk

Tecnico Help Desk IT On Site

IT TECHNICAL SUPPORT

ERP Application Specialist / IT Help Desk

HELP DESK

Back Office e Assistenza tecnica da remoto / Help desk tecnico IT

Operatore Help Desk

Help Desk Specialist

Help Desk ICT

Helpdesk Tenant Microsoft 365 e Networking, Collaborazione con finalità di assunzione

IT Support

Junior - IT Help Desk

IT HELP DESK

Help Desk

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di help desk nella seguente località: italy

Related Searches

We Could Use Someone Like You in Our Crew.

Strumenti per chi cerca lavoro

Strumenti Aziende

Visualizza

Resta in contatto