20 annunci per il ruolo di customer support - campi bisenzio, tos (recruiting in corso)

KERING After Sales Front Office Support (Fixed Term)
Kering Corporate —Scandicci, Toscana
- Da 26.000 € all'anno
- Tempo pieno
- Vendite
- Servizio clienti
- Inglese
GINORI 1735 - Client Advisor
Richard Ginori —Sesto Fiorentino, Toscana
- Da 25.070,08 € all'anno
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Brand Representative (Assistente alle vendite) - I Gigli, Hollister
Hollister —Campi Bisenzio, Toscana
- 23.382 € all'anno
- Tempo pieno
- Vendite
- Competenze organizzative
- Convenzioni aziendali
GUCCI Handbags Collection Merchandiser (Maternity Cover)
Gucci —Scandicci, Toscana
- 38.700 € all'anno
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Excel
- Gestionale
GINORI 1735 - ERP Specialist
Richard Ginori —Sesto Fiorentino, Toscana
- Da 33.113,36 € all'anno
- Tempo pieno
- Azure
- Gestionale
- DevOps
GINORI 1735 - Assistant Store Manager
Richard Ginori —Firenze, Toscana
- Da 31.396,68 € all'anno
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Second Line Support Engineer (Settore Healthcare)
Ascom —Scandicci, Toscana
- Weekend
- Windows
- SQL
- Competenze analitiche
Candidatura rapida
Senior Officer Finance
Quest Global —Firenze, Toscana
- 25.000 € - 35.000 € all'anno
- Tempo pieno
- Microsoft Excel
- Microsoft Outlook
- Gestionale
Candidatura rapida
Linux System Administrator (Kubernetes/VMware) | Space & European Programmes
Etinars —Firenze, Toscana
- Oracle
- Gestionale
- DevOps
Candidatura rapida
Customer Success Specialist
Dithar Digital Solutions Ltd —Firenze, Toscana
- 1.500 € - 3.100 € al mese
- Tempo pieno
- Gestionale
- Servizio clienti
- Inglese
Candidatura rapida
4 giorni
LG&A PRODUCT MARKETING
Bulgari —Firenze, Toscana
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Excel
- Gestionale
Lead Specialist, FP&A, Finance/ Senior Controller
South Pole —Firenze, Toscana
- Da 45.000 € all'anno
- Part-time
- Microsoft Excel
- Inglese
- SQL
- Congedo parentale
Rental Service Agent
Indie Campers —Firenze, Toscana
- Esperienza settore turistico alberghiero
- Vendite
- Servizio clienti
Candidatura rapida
HR Generalist (m/f)
McCormick —Scandicci, Toscana
- Microsoft Excel
- Inglese
- Laurea magistrale
Junior Consultant / Service Delivery Associate - FinTech
SimCorp A/S —Pistoia, Toscana
- 25 € all'ora
- Weekend
- Inglese
Senior picker/magazziniere - Fixed term - Firenze
Deliveroo —Firenze, Toscana
- 21.600 € - 27.000 € all'anno
- Tempo pieno
- Inglese
Sales Specialist- Home Solutions
ABB S.p.A. —Firenze, Toscana
- Da 36.000 € all'anno
- Vendite
- Inglese
- Ingegneria elettrica
Candidatura rapida
Assistant Store Manager
Michael Kors —Barberino di Mugello, Toscana
- 32.000 € - 80.000 € all'anno
- Tempo pieno
- Gestionale
- Vendite
- Inglese
KERING Accounting Intern
Kering Corporate —Scandicci, Toscana
- Tempo pieno
- Microsoft Excel
- Gestionale
- Inglese
13 giorni
Impiegato/a Commerciale Italia
Visconti s.r.l. —Firenze, Toscana
- Tempo pieno
- Microsoft Excel
- Inglese
- Microsoft Office
Candidatura rapida
12 giorni

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di customer support nella seguente località: campi bisenzio, tos

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KERING After Sales Front Office Support (Fixed Term)

Kering Corporate -
Scandicci, Toscana

Candidati adesso

Dettagli della posizione

Tempo pieno
Da 26.000 € all'anno

Benefit

Mensa aziendale

Qualifiche

Vendite
Servizio clienti
Inglese
Capacità di presentazione
Laurea triennale
Italiano
Leadership

Descrizione completa della posizione

Summary

About Kering

Kering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear. Inspired by their creative heritage, Kering Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture. This vision is expressed in our signature: Creativity is our Legacy. In 2025, Kering employed 44,000 people and generated revenue of €14.7 billion.

Job Description

We are currently seeking an After Sales Front Office Support who will report to the After Sales Manager as part of our dynamic team in Scandicci.

Your opportunity

The After-Sales Front Office Support offers the highest level of customer service in post-sale to guarantee an exceptional customer experience and meet customer expectations in line with the vision, mission, and objectives of the company and business policies. He/she participates in After Sales operations and interacts with Back Office operators, direct shops (DOS), Wholesalers and Regional Customer Service representatives, within a multi-language / multi-category / multi-brand team.

How you will contribute

Analyzing customer requests and ensuring complete and rapid feedback to the Front End in line with internal procedures and in collaboration with all the After Sales functions (Front End, Back Office, Production Business Unit / Repair Centres):
- Open tickets (if not already opened by front end)
- Receive / check tickets from front end
- Evaluate tickets & technical issues (via photos and/or physically)
- Estimate the potential cost and repair time
- Reroute tickets & damaged products
- Manage the order and planning of spare parts
- Escalate requests (if needed)
- Solve and close tickets

Continuous monitoring of the After Sales process:
- Ensuring continuous updating of tickets through the system to guarantee achievement of defined SLAs and traceability of the After Sales process

Ensuring correct application of brand policy

Who you are

Bachelor’s degree
Experience in Customer Service / After Sales
Strong customer orientation and general interest in after-sales services
Fluent in English and Italian (written and spoken)
Good knowledge of the MS Office package
Excellent communication skills, exceptional persuasion and presentation skills
Ability to work independently in multi-tasking mode and to work effectively under pressure in a rapid work environment
Strong attention to detail and accuracy
Consolidated problem solving skills

Why work with us?

This is an excellent opportunity to join the Kering adventure in a moment of extraordinary growth, and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

What we offer

CCNL Applied: National Collective Labour Agreement per gli Addetti alle Industrie Manifatturiere delle Pelli e Succedanei e Ombrelli e Ombrelloni

Indicative starting compensation: 26000€

Annual bonus opportunity according to company internal agreement

Benefits: in addition to those provided under the applicable National Collective Labor Agreement and by law, further benefits and initiatives may be offered in accordance with company policies (e.g. company canteen, ..)

Job Type

Agency

Start Date

2026-07-13

Schedule

Full time

Organization

KERING ITALIA S.P.A.

Candidati adesso

Perfeziona la tua ricerca

customer support offerte - campi bisenzio, tos

KERING After Sales Front Office Support (Fixed Term)

GINORI 1735 - Client Advisor

Brand Representative (Assistente alle vendite) - I Gigli, Hollister

GUCCI Handbags Collection Merchandiser (Maternity Cover)

GINORI 1735 - ERP Specialist

GINORI 1735 - Assistant Store Manager

Second Line Support Engineer (Settore Healthcare)

Senior Officer Finance

Linux System Administrator (Kubernetes/VMware) | Space & European Programmes

Customer Success Specialist

LG&A PRODUCT MARKETING

Lead Specialist, FP&A, Finance/ Senior Controller

Rental Service Agent

HR Generalist (m/f)

Junior Consultant / Service Delivery Associate - FinTech

Senior picker/magazziniere - Fixed term - Firenze

Sales Specialist- Home Solutions

Assistant Store Manager

KERING Accounting Intern

Impiegato/a Commerciale Italia

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di customer support nella seguente località: campi bisenzio, tos

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