20 annunci per il ruolo di customer service specialist - basiano, lom (recruiting in corso)

CRM Specialist
Europ Assistance Italia SpA —Provincia di Milano, Lombardia
- 35.000 € - 40.000 € all'anno
- Spagnolo
- Gestionale
- Vendite
Candidatura rapida
10 giorni
Senior People Operations Specialist
Docebo —Biassono, Lombardia
- 37.000 € - 50.000 € all'anno
- Tempo pieno
- Risorse umane
Rental Service Agent
Indie Campers —Bergamo, Lombardia
- Esperienza settore turistico alberghiero
- Vendite
- Servizio clienti
Candidatura rapida
Client Services Specialist, Consumer Health
IQVIA —Milano, Lombardia
- 38.000 € - 57.000 € all'anno
- Part-time
- Inglese
- Microsoft Office
- Laurea magistrale
10 giorni
Workflow & IT Solution Specialist
Beckman Coulter Diagnostics —Cassina de' Pecchi, Lombardia
- 40.000 € - 55.000 € all'anno
- Tempo pieno
- Remoto
- Spagnolo
- Inglese
- Laurea magistrale
2 ore
Production Planning Specialist
MAPEI —Milano, Lombardia
- Tempo pieno
- Sistemi ERP
- Inglese
- Microsoft Office
- Parcheggio libero
- Assicurazione sanitaria
Logistic & Transportation Specialist
Cortilia Spa Società Benefit —Cassina de' Pecchi, Lombardia
- 25.000 € - 30.000 € all'anno
- Weekend
- Microsoft Excel
- Capacità di comunicazione
2 giorni
IT Service Desk Specialist - Milano
KPMG —Milano, Lombardia
- Windows
- Leadership
- Capacità di comunicazione
4 giorni
Production Planning Specialist
MAPEI Corporation —Mediglia, Lombardia
- Tempo pieno
- Sistemi ERP
- Inglese
- Microsoft Office
- Parcheggio libero
- Assicurazione sanitaria
Key Account Manager Digital Transformation
Schneider Electric —Stezzano, Lombardia
- Tempo pieno
- Vendite
- Inglese
- Laurea magistrale
Internal Sales Executive
TD Synnex —San Giuliano Milanese, Lombardia
- Tempo pieno
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
CUSTOMER INTERACTION SPECIALIST – PADERNO DUGNANO (MI)
Technesy Holding spa —Paderno Dugnano, Lombardia
- Part-time
- Inglese
- Microsoft Office
- Capacità di comunicazione
Candidatura rapida
Sales Ops Specialist and Customer Service - STAGE
TD Synnex —San Giuliano Milanese, Lombardia
- 600 € - 800 € al mese
- Tempo pieno
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Business Development Manager - Europe
IMI Process Automation —Levate, Lombardia
- Gestionale
- Vendite
- Ingegneria
Candidatura rapida
Customer Interaction Specialist - Appartenente alle categorie protette L. 68/99
Technesy Holding spa —Provincia di Milano, Lombardia
- Part-time
- Remoto
- Competenze informatiche
- Capacità di comunicazione
Candidatura rapida
Sales Specialist- Monza
R-STORE SPA —Monza, Lombardia
- 23.000 € - 25.000 € all'anno
- Vendite
- Inglese
- Planogramma
Candidatura rapida
7 giorni
Field Service Technician
KNAPP Italia S.R.L. —Agrate Brianza, Lombardia
- 32.000 € - 42.000 € all'anno
- Tempo pieno
- Manutenzione
- Inglese
- Maturità
Network Engineer L2
DILS srl —Provincia di Milano, Lombardia
Candidatura rapida
Stage - Contact center specialist - Progetto Teen
Gruppo Sapio —Monza, Lombardia
- 400 € - 800 € al mese
- Dal lunedì al venerdì
- Maturità
- Competenze organizzative
- Competenze informatiche
Candidatura rapida
Junior Sales Engineer | Assembly Technology - Graduate Specialist Program (m/f/d)
Rexroth —Cernusco sul Naviglio, Lombardia
- 31 € - 34 € all'anno
- Tempo pieno
- Inglese
- Laurea triennale
- Produzione
Candidatura rapida
14 giorni

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di customer service specialist nella seguente località: basiano, lom

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CRM Specialist

Europ Assistance Italia SpA -
Provincia di Milano, Lombardia

Candidatura rapida

Dettagli della posizione

35.000 € - 40.000 € all'anno
10 giorni fa

Qualifiche

Spagnolo
Gestionale
Vendite
Inglese
Microsoft Dynamics 365
Competenze analitiche
Laurea triennale
Telemarketing
Marketing

Descrizione completa della posizione

Europ Assistance is now Redion.

For over 60 years, we have been a global provider of assistance and insurance solutions, supporting people and businesses when it matters most — at home, on the move, and while travelling.

We deliver a wide range of services, from health and roadside assistance to travel support and protection solutions, helping people face the unexpected and live with greater peace of mind.

Today, we are evolving. Redion brings together Europ Assistance and Generali Employee Benefits, combining expertise in assistance, insurance, and employee benefits to deliver stronger, more tailored solutions through innovation and a global perspective.

What does not change is who we are and how we work.

We continue to stand by people every day, with dedication, reliability, and care.

New name, same care.

CRM Specialist:
We are looking for a data-driven and customer-focused CRM Specialist to own and drive B2C customer relationship management initiatives across Italy, Spain, and Portugal. The role is central to defining and executing CRM strategies that drive customer retention, loyalty, and long-term value.

Are you curious?

Watch the video: https://youtu.be/5YAfR5NFz-E?si=LW5fR3-h-EcYTbPW

Key Responsibilities:
CRM Strategy & Customer Lifecycle: Define and implement CRM strategies across the Mediterranean region, managing the full customer lifecycle (renewal, upselling, cross-selling) to drive retention, loyalty, and revenue growth.
Campaign Management & Automation: Design, execute, and optimize automated customer journeys and campaigns in Microsoft Dynamics 365 to improve engagement and efficiency.
Segmentation & Customer Value: Develop segmentation models and apply customer value management principles to enable personalized initiatives and prioritize high-value segments.
Performance Analysis & Continuous Improvement: Monitor key CRM KPIs (churn, renewal, retention, campaign performance), analyse results, and identify opportunities to enhance processes, automation, and data usage.
Cross-Channel Collaboration & Customer Experience: Partner with digital and phone sales/service teams to ensure consistent messaging and a seamless customer journey across all touchpoints, supporting retention and loyalty initiatives.

Qualifications:
Bachelor’s degree in Marketing, Business, Data Analytics, or a related field
3–5 years of experience in CRM management or customer lifecycle marketing in a B2C environment, preferably across multiple countries
Hands-on experience with Microsoft Dynamics 365 or similar CRM platforms (e.g. HubSpot), with solid expertise in campaign automation, segmentation, and customer data analysis
Good understanding of customer value management, lifecycle marketing, and key CRM KPIs (churn, renewal, retention, redemption)
Strong analytical, organizational, and communication skills, with the ability to collaborate effectively with cross-functional teams (marketing, digital, call centre, sales)
Fluent in Italian and English; Spanish or Portuguese is an advantage
Proactive, detail-oriented, and passionate about improving customer experience through data-driven marketing

Why should you join us?

To personally contribute to defining a successful future together while having an opportunity for professional development and growth within a modern, international and innovative organization focused on achieving common goals.

What we offer:
Placement is offered at the B job classification & remuneration, in accordance with the National Collective Labour Agreement (CCNL ANIA - AISA) for non-managerial employees and the Contratto Integrativo Aziendale Supplementary Agreement. The initial gross annual salary ranges between €35.000 and €40.000. The final offer will be defined based on the candidate’s professional experience, technical and soft skills relevant to the role, and may include an individual variable component.

We also offer:
Hybrid, agile and flexible work model
Ongoing training available through extensive training catalogs on our learning platforms
Processes focused on the identification and development of Talents.
Access to preventive medical examinations and psychological wellness programs.
Welfare Package.
Meal vouchers for both in-person and remote days.
Discounts on our policies, from travel to mobility, so you are always protected!

If the activity sparked your interest and you see yourself within this role, please do not hesitate to contact us. We are waiting for your application!

Interested persons can send their application with authorization according to d.lgs. 196/2003. The search respects legislative decree 198/2006 and is open to candidates of any orientation or expression of gender, sexual orientation, age, ethnicity and religious belief. This announcement is designed with diversity and inclusiveness in mind.

In case the open positions in our Careers section are not in line with your search, you can always send your unsolicited application to the link: https://joblink.allibo.com/ats9/application.aspx?DM=1578&DMN=$Y12uhgPB6$IsEOyS8JU&LN=EN&FT=100215&SG=2

Candidatura rapida

Perfeziona la tua ricerca

customer service specialist offerte - basiano, lom

CRM Specialist

Senior People Operations Specialist

Rental Service Agent

Client Services Specialist, Consumer Health

Workflow & IT Solution Specialist

Production Planning Specialist

Logistic & Transportation Specialist

IT Service Desk Specialist - Milano

Production Planning Specialist

Key Account Manager Digital Transformation

Internal Sales Executive

CUSTOMER INTERACTION SPECIALIST – PADERNO DUGNANO (MI)

Sales Ops Specialist and Customer Service - STAGE

Business Development Manager - Europe

Customer Interaction Specialist - Appartenente alle categorie protette L. 68/99

Sales Specialist- Monza

Field Service Technician

Network Engineer L2

Stage - Contact center specialist - Progetto Teen

Junior Sales Engineer | Assembly Technology - Graduate Specialist Program (m/f/d)

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di customer service specialist nella seguente località: basiano, lom

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