20 annunci per il ruolo di cloud technical specialist - milano, lom (recruiting in corso)

Technical Success Manager
Darktrace —Milano, Lombardia
- Tempo pieno
- Remoto
- Gestionale
Critical Environment Technician
Microsoft —Milano, Lombardia
- 33.000 € - 47.500 € all'anno
- Tempo pieno
- Maturità
IT Delivery Consultant
Prometeia —Milano, Lombardia
- Remoto
- Gestionale
- Inglese
- Windows
Senior Specialist, Global IT Network
Alfasigma Group —Milano, Lombardia
- 50.000 € - 65.000 € all'anno
- Azure
- Gestionale
- Miglioramento continuo
Customer Success Sales Specialist CISCO
Ingram Micro —Milano, Lombardia
- 30.000 € - 38.000 € all'anno
- Tempo pieno
- Vendite
- Inglese
- Business development
Product Marketing Specialist Imaging
Canon —Milano, Lombardia
- 33.000 € - 36.000 € all'anno
- Tempo pieno
- Gestionale
- Ingegneria
- Inglese
Mid Market Inside Sales Specialist - Infrastructure Solutions (Italy)
Lenovo —San Felice, Lombardia
- 25.560 € - 34.080 € all'anno
- Gestionale
- Vendite
- Inglese
- Convenzioni aziendali
12 giorni
Solutions Architect
Databricks —Milano, Lombardia
- 92.300 € - 126.950 € all'anno
- Microsoft Excel
- Inglese
- Java
Customer Success Specialist FORTINET
Ingram Micro —Milano, Lombardia
- 30.000 € - 38.000 € all'anno
- Tempo pieno
- Vendite
- Inglese
- Business development
SRE Expert
ING —Milano, Lombardia
- Da 48.000 € all'anno
- Tempo pieno
- Remoto
- Gestionale
- DevOps
- AWS
Customer Success Specialist HPE
Ingram Micro —Milano, Lombardia
- 30.000 € - 38.000 € all'anno
- Tempo pieno
- Gestionale
- Vendite
- Inglese
Cloud Technical Specialist
SoftJam S.p.A. —Milano, Lombardia
- Azure
- DevOps
- Inglese
- Assicurazione sanitaria
Associate Presales Specialist
NTT DATA —Milano, Lombardia
- Tempo pieno
- Microsoft Excel
- Inglese
- Capacità di comunicazione
CRM Marketing Specialist - Pension
Moneyfarm —Milano, Lombardia
- 32.232 € - 36.000 € all'anno
- Tempo pieno
- Gestionale
- Inglese
- SQL
Candidatura rapida
Stage Technical Support Specialist / Assistenza Clienti
Altamira Srl —Milano, Lombardia
- 1.000 € al mese
- Inglese
- Microsoft Office
- Laurea triennale
Candidatura rapida
Associate Presales Specialist
NTT Ltd —Milano, Lombardia
- Tempo pieno
- Microsoft Excel
- Inglese
- Capacità di comunicazione
Senior Solutions Architect (EDW Enterprise Data Warehouse Migrations)
Databricks —Milano, Lombardia
- 112.700 € - 140.325 € all'anno
- Microsoft Excel
- SQL
- AWS
Candidatura rapida
9 giorni
New Media Team Specialist
Hoya Vision Care —Milano, Lombardia
- 27.000 € - 37.000 € all'anno
- Inglese
- Tirocinio formativo/stage
Candidatura rapida
Senior Associate Presales Specialist
NTT DATA —Milano, Lombardia
- Tempo pieno
- Microsoft Excel
- Inglese
- Capacità di comunicazione
Principal Forward Deployed Engineer, Italian Speaking
Salesforce —Milano, Lombardia
- 88.200 € - 117.900 € all'anno
- Tempo pieno
- Informatica
- Salesforce
- DevOps

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Technical Success Manager

Darktrace -
Milano, Lombardia

Candidati adesso

Dettagli della posizione

Tempo pieno

Qualifiche

Gestionale
SoC
Incident response

Descrizione completa della posizione

Darktrace is a global leader in AI-driven cybersecurity, helping organizations stay ahead of evolving threats every day.

Darktrace was built on a genuinely differentiated idea: that Adaptive AI could detect and respond to novel, real-time cyber threats. That approach matters more than ever in the era of AI. Today, our customers depend on us to stay ahead.

At Darktrace, we are energized by that responsibility. We work across teams and rally around a shared goal. We own outcomes end to end - step in, step up and see things through without waiting to be asked. We make decisions with urgency, say the hard thing, and hold each other to high standards with care and directness. We move first and learn fast anticipating where our customers are going next, continuously challenging ourselves.

We invest in the skills, learning and opportunities that help people deliver at the level their roles demand, and reward the aptitude and curiosity to grow beyond them.

Our Values: Own It | Win as One | Raise Our Bar | Move First. Learn Fast

Job D escription :

The Technical Success Manager (TSM) is a high-impact customer-facing role for someone who enjoys combining technical depth, customer advocacy, and commercial awareness to help customers get lasting value from cybersecurity technology.

In this role, you will partner with security, IT, and technical stakeholders to turn deployment into meaningful adoption, helping customers embed the platform into daily security operations, reduce risk, and achieve measurable outcomes.

You will work closely with Account Executives, Solutions Engineering, Professional Services, Support, and Renewals , bringing a clear technical view of customer health, adoption progress, risks, and renewal readiness .

This is a hybrid position, with a minimum of 3 days per week in our Milan office or remotely from Rome.

What will I be doing:

Build trusted relationships with customer security and IT teams, understanding their priorities, workflows, and success outcomes.

Create practical technical success plans that help customers adopt the platform, reduce risk, and realise measurable value.

Identify high-value use cases that make the platform part of everyday security operations.

Use product usage, engagement, and health indicators to spot adoption gaps, underutilisation, and retention risks early.

Guide customers through the transition from deployment to active use, accelerating Time-to-Value and reducing handover friction.

Lead mitigation planning for technical blockers, integration challenges, operational gaps, and customer health risks.

Bring clear technical health insights into renewal readiness, QBRs, growth discussions, and account strategy.

Surface technical opportunities that support expansion, upsell, and cross-sell activity in partnership with the Account Executive.

Champion the voice of technical users by ensuring product feedback, risks, and success requirements are visible internally.

What Success Looks Like

Customers are healthier, more engaged, and prepared for renewal and expansion .

Technical risks are identified early and managed before they affect confidence or outcomes.

Customers reach value faster after deployment or major use case activation.

You are recognised by customers and account teams as a trusted, practical technical advisor.

What experience do I need:

You have 3+ years' experience in a technical, customer-facing role such as Customer Success Manager, Technical Success Manager, Technical Account Manager, Technical Consultant, Product Specialist, or similar.

You understand enterprise cybersecurity, networking, cloud, SaaS, or infrastructure environments.

You know how to drive adoption, retention, technical value realisation, and customer health improvement.

You can translate complex technical concepts into clear, practical guidance for customers and internal teams.

You are confident engaging with security engineers, SOC analysts, system administrators, technical leaders, and executives.

You bring strong communication, presentation, stakeholder management, and cross-functional collaboration skills.

Experience with security operations, SOC workflows, threat detection, or incident response use cases is desirable.

Familiarity with customer success platforms, health scoring, adoption analytics, and renewal governance is advantageous.

This is an opportunity to sit at the centre of customer value, technical strategy, and retention, helping customers turn powerful cybersecurity technology into sustained operational impact.

Benefits:

Four weeks holiday + all public holidays,
Additional day off for your birthday,
Accident, death & disability insurance,
Meal vouchers,
Employee Assistance Program.

As a growing business strengthening its governance and controls, this role plays a part in supporting high standards of integrity and accountability.

Darktrace is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Darktrace is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require a reasonable accommodation to participate in the application or interview process, please contact your Talent Partner.

Candidati adesso

Perfeziona la tua ricerca

cloud technical specialist offerte - milano, lom

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Solutions Architect

Customer Success Specialist FORTINET

SRE Expert

Customer Success Specialist HPE

Cloud Technical Specialist

Associate Presales Specialist

CRM Marketing Specialist - Pension

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New Media Team Specialist

Senior Associate Presales Specialist

Principal Forward Deployed Engineer, Italian Speaking

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di cloud technical specialist nella seguente località: milano, lom

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