20 annunci per il ruolo di customer service representative - nova milanese, lom (recruiting in corso)

Customer Service Representative
Essentra —Cambiago, Lombardia
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Service Representative
Abbott Laboratories —Milano, Lombardia
- Tempo pieno
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Service Representative
Novelis —Bresso, Lombardia
- Tempo pieno
- Remoto
- Vendite
- Servizio clienti
- Inglese
- Lavoro da casa
Specialista Inventory & Capital Equipment
Boston Scientific —Milano, Lombardia
- 27.496 € - 36.089 € all'anno
- Microsoft Excel
- Gestionale
- Controllo dell'inventario
- Rimborso tasse scolastiche
- Congedo parentale
8 giorni
Commercial Process Analyst
Bio-Rad Laboratories —Segrate, Lombardia
- Tempo pieno
- Microsoft Excel
- Salesforce
- Inglese
- Parcheggio libero
13 giorni
Customer Service Representative
SalisTek Italia —Milano, Lombardia
- 28.000 € - 34.000 € all'anno
- Part-time
- Esperienza settore turistico alberghiero
- Gestionale
- Servizio clienti
Candidatura rapida
5 giorni
Customer Service Representative
Quowmks Digital Solutions S.r.l. —Milano, Lombardia
- 24.000 € - 30.000 € all'anno
- Part-time
- Gestionale
- Servizio clienti
- Microsoft Office
Candidatura rapida
5 giorni
Freelance In Person Event Specialist - Milan, Italy
Visit.org —Milano, Lombardia
- Servizio clienti
- Inglese
Candidatura rapida
Regional Supervisor, Tesla Support
Tesla —Vittuone, Lombardia
- Spagnolo
- Gestionale
- Vendite
Inside Sales Representative - Laboratory Services
Agilent Technologies Italia SpA —Cernusco sul Naviglio, Lombardia
- 40.125 € - 66.875 € all'anno
- Tempo pieno
- Remoto
- Gestionale
- Vendite
- Inglese
2 giorni
Sales Account Representative, Sr Associate (m/f/d)
Synopsys —Milano, Lombardia
- 24.000 € - 41.000 € all'anno
- Gestionale
- Vendite
- Ingegneria
Customer Service Representative (Addetto/a al Servizio Clienti)
Aeroship Italia —Milano, Lombardia
- 22.000 € - 28.000 € all'anno
- Part-time
- CRM software
- Esperienza settore turistico alberghiero
- Gestionale
Candidatura rapida
2 giorni
Medical Sales Representative Biologics Toscana & Umbria
Galderma —Milano, Lombardia
- 56.300 € - 68.812 € all'anno
- Microsoft Excel
- Vendite
- Servizio clienti
Customer Care Intern
Believe —Milano, Lombardia
- Tempo pieno
- Remoto
- Inglese
Candidatura rapida
Digital Marketing & Sales Manager
E.ON Energia S.p.A. —Milano, Lombardia
- 55.000 € - 75.000 € all'anno
- Tempo pieno
- Remoto
- Gestionale
- Vendite
- Leadership
6 giorni
Customer Service Representative (Addetto/a Assistenza Clienti)
Weerkriebels Italia S.r.l. —Milano, Lombardia
- 26.000 € - 32.000 € all'anno
- Part-time
- Esperienza settore turistico alberghiero
- Servizio clienti
- Inglese
Candidatura rapida
5 giorni
Cybersecurity Presales Leader (Italy) – Milan
Orange Business —Segrate, Lombardia
- Vendite
- Inglese
- Competenze analitiche
Field Service Coordinator - Milan
CCC - Italy —Cinisello Balsamo, Lombardia
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Candidatura rapida
Sales Representative, Surgical Technologies - NorthWest Italy
Stryker —Milano, Lombardia
- 45.500 € - 75.800 € all'anno
- Medicina
- Inglese
- Laurea triennale
Customer Service Representative (Addetto/a al Servizio Clienti)
Chariots Mobility Solutions Italia —Milano, Lombardia
- 22.000 € - 28.000 € all'anno
- Part-time
- Esperienza settore turistico alberghiero
- Gestionale
- Servizio clienti
Candidatura rapida
1 giorno

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di customer service representative nella seguente località: nova milanese, lom

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Customer Service Representative

Essentra -
Cambiago, Lombardia

Candidati adesso

Dettagli della posizione

Qualifiche

Microsoft Word
Microsoft Excel
Microsoft Outlook
Servizio clienti
Sistemi ERP
Inglese
PCB
Microsoft Office
Competenze analitiche
Chiamate in uscita
Produzione
Italiano

Descrizione completa della posizione

The Customer Service Representative acts as the primary point of contact for customers, ensuring excellent service throughout the order-to-delivery process.

This role is working specifically for BMP Tappi, a manufacturing site located in Milan and part of the Essentra Components group, specializing in the production of high-quality closures and caps & plugs for automotive and manufacturing industries.

Our manufacturing site is a key hub within our global operations, delivering innovative and sustainable solutions to customers worldwide.

The role is critical in coordinating with internal departments (Sales, Production, Logistics, and Planning) to guarantee timely and accurate order fulfillment within a fast-paced manufacturing environment.

Typical Accountabilities:

Manage the full order lifecycle, from order entry to delivery
Act as the main interface between customers and internal teams (Sales, Supply Chain, Production)
Monitor order status and proactively communicate updates, delays, or potential issues
Ensure accurate data entry and maintenance in ERP systems
Coordinate with production planning to align customer requirements with manufacturing schedules
Handle customer inquiries, complaints, and claims, ensuring timely resolution and high customer satisfaction
Support the Sales Team in the preparation of the quotations
Answer customer phone calls and make outbound calls to customers for questions on orders, account, etc.
Communicate clearly over the phone and via email and exemplify strong teamwork both internally & externally
Ensure compliance with company policies, quality standards, and service level agreements
Contribute to continuous improvement initiatives to enhance customer service processes
Supporting the Sustainability team by providing data and analysis related to materials, consumption, suppliers, and production processes

Required Skills & Experience:

Previous experience in a customer service or related role
Fluent Italian and English language skills - written and verbal
Strong customer orientation and problem-solving skills
Excellent communication and interpersonal abilities
Problem-solving skills
High attention to detail and accuracy
Team player with strong cross-functional collaboration skills
Basic to mid-level math and analytical skills
Proficient in Microsoft Office (Outlook, Excel, Outlook, Teams, and Word)

Desirable Skills & Experience:

Ability to manage multiple priorities in a dynamic, deadline-driven environment
Proactive mindset with a continuous improvement approach
Experience working for a manufacturer of industrial products
Experience in an international/multinational company
Familiarity with ERP systems (e.g., SAP; Dynamics) and order management processes

What we offer:

Attractive salary
Discretionary annual bonus
27 days annual leave plus bank holidays
Additional day of annual leave for birthday
Paid day off for volunteering
Employee assistance program

Essentra is a global market leader in plastic injection moulded, vinyl dip moulded and metal components. We have a history of over 65 years, producing essential components across a huge range of industries and applications.

Making it easier for our customers is our top priority. That's why we operate internationally in 29 countries across 4 continents. With every order, we offer a hassle-free experience through our 14 manufacturing facilities, 34 distribution centres and 40 sales and service locations.

The BMP site in Milan is a manufacturing and distribution facility and a key part of Essentra. The location encompasses a high volume, product mix manufacturing, warehousing and distribution environment. Health, safety and environmental sustainability are a core values that align to our business objectives.

We have over 45,000 standard parts and one of the world’s most extensive product offerings, all available for immediate dispatch and fast delivery.

Our product range features caps and plugs, wire and cable management, flange protection, knobs, handles and grips, access hardware, PCB and electronics hardware

Our Vision is to be “The world’s leading responsible hassle-free supplier of essential industrial components”

Candidati adesso

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Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di customer service representative nella seguente località: nova milanese, lom

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