20 annunci per il ruolo di front office - buguggiate, lom (recruiting in corso)

Multiproperty Reservation Manager - Sheraton Milan
Marriott International, Inc —Ferno, Lombardia
- 31.000 € - 33.000 € all'anno
- Tempo pieno
- Vendite
- Maturità
- Economia aziendale
Addetto/a al centralino – gestione contatti
jones —Varese, Lombardia
- 1.200 € - 1.400 € al mese
- Tempo pieno
- Nessuna esperienza richiesta
- Maturità
- Capacità di comunicazione
9 giorni
Addetto/a allo sportello logistico operativo
Rhino —Busto Arsizio, Lombardia
- 1.500 € - 1.800 € al mese
- Tempo pieno
- Nessuna esperienza richiesta
- Microsoft Office
- Maturità
Candidatura rapida
Receptionist/Segretaria
PILATES OLGIATE COMASCO SRL —Olgiate Comasco, Lombardia
- Fino a 1.300 € al mese
- Tempo pieno
- Vendite
- Servizio clienti
- Time management
Candidatura rapida
10 ore
Addetto/a Front Office
Airport Service Italia S.r.l. —Ferno, Lombardia
- 700 € - 1.000 € al mese
- Part-time
- Inglese
- Ferie pagate
- Assicurazione sanitaria
Candidatura rapida
Operatore/trice di sportello per grande distribuzione
Rhino —Gallarate, Lombardia
- 1.500 € - 1.900 € al mese
- Tempo pieno
- Nessuna esperienza richiesta
- Microsoft Office
- Maturità
- Orario flessibile
Candidatura rapida
Centralinista per settore commerciale
Rhino —Gallarate, Lombardia
- 1.400 € - 1.500 € al mese
- Tempo pieno
- Nessuna esperienza richiesta
- Maturità
- Competenze informatiche
- Orario flessibile
Candidatura rapida
17 ore
ADDETTO/A ALLA SEGRETERIA
AliMotors —Faloppio, Lombardia
- Tempo pieno
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Candidatura rapida
8 giorni
Alta Amministrazione - Segreteria di Direzione - Back Office Commerciale
Boardwalk Srl —Busto Arsizio, Lombardia
- 1.200 € - 1.500 € al mese
- Tempo pieno
- Inglese
- Competenze organizzative
- Competenze informatiche
- Corsi di lingua offerti
Candidatura rapida
6 giorni
Servizio Clienti
Humanitas —Castellanza, Lombardia
- Gestionale
- Team management
- Competenze organizzative
RECEPTIONIST
Autotorino spa —Busto Arsizio, Lombardia
- 23.000 € - 24.000 € all'anno
- Tempo pieno
- Maturità
- Competenze organizzative
Candidatura rapida
Stage Medical Care - Varese
Humanitas —Varese, Lombardia
- Microsoft Office
- Maturità
- Competenze informatiche
Assistente di direzione per studio professionale
Rhino —Saronno, Lombardia
- 1.650 € - 2.100 € al mese
- Tempo pieno
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Candidatura rapida
7 giorni
Addett* al Front Office - Sheraton Milan Malpensa
Marriott International, Inc —Ferno, Lombardia
- 23.892 € - 25.316 € all'anno
- Tempo pieno
- Nessuna esperienza richiesta
- Maturità
- Assistenza Ospiti
8 giorni
Assistente/a di direzione per studio professionale
Rhino —Gallarate, Lombardia
- 1.600 € - 2.100 € al mese
- Microsoft Office
- Maturità
- Competenze organizzative
Candidatura rapida
5 giorni
Addetto/a front office logistico per distribuzione
Rhino —Gallarate, Lombardia
- 1.500 € - 1.800 € al mese
- Tempo pieno
- Gestionale
- Microsoft Office
- Maturità
- Orario flessibile
Candidatura rapida
8 giorni
Assistant General Manager / Vice Direttore Hotel
TRIBE —Vizzola Ticino, Lombardia
- 28.000 € - 33.000 € all'anno
- Weekend
- Gestionale
- Inglese
- Hotel
Candidatura rapida
Receptionist Tax&Legal (part-time) - Varese - Appartenente alle Categorie Protette (L. 68/99)
Deloitte —Varese, Lombardia
- 23.000 € - 26.000 € all'anno
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Impiegata/o segreteria ufficio addetto alla formazione
kappa a socio unico s.r.l. —Como, Lombardia
- 5.000 € - 20.000 € all'anno
- Tempo pieno
- Competenze organizzative
- Supporto allo sviluppo professionale
Candidatura rapida
Addetto/a allo Sportello Servizi alla Persona
Rhino —Busto Arsizio, Lombardia
- 1.400 € - 1.650 € al mese
- Tempo pieno
- Nessuna esperienza richiesta
- Maturità
- Competenze informatiche
Candidatura rapida
5 giorni

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di front office nella seguente località: buguggiate, lom

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Multiproperty Reservation Manager - Sheraton Milan

Marriott International, Inc -
Ferno, Lombardia

Candidati adesso

Dettagli della posizione

Tempo pieno
31.000 € - 33.000 € all'anno

Qualifiche

Vendite
Maturità
Economia aziendale
Marketing

Descrizione completa della posizione

Additional Information
Job Number26074251
Job CategoryReservations
LocationMalpensa Terminal 1 S.S. 336, Ferno, Italy, Italy, 21010
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: Annual pay range: 31-33K Euro

JOB SUMMARY

Responsible for soliciting and managing of reservations sales-related opportunities for Sheraton Milan Malpensa Airport Hotel & Conference Centre and Sheraton Milan San Siro. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED;

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major;

2 years experience in the sales and marketing, guest services, front desk, or related professional area.

CORE WORK ACTIVITIES

Understanding Markets & Maximizing Revenue

Identifies new reservations sales business to achieve personal and property revenue goals.

Understands the overall market, including competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

Closes the best opportunities for the property based on market conditions and property needs.

Monitors same day selling procedures to maximize room revenue and control property occupancy.

Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Conducting Daily Reservations Sales Activities

Responds to incoming reservations sales opportunities for the property that are outside parameters of the .

Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Uses sales resources and administrative/support staff effectively.

Assists in monitoring group reservation forecast data.

Coordinates with sales and Convention Services to process rooming lists and reservation cards.

Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Assists with monitoring accuracy of reservation sales orders within tracking systems.

Tracks no-show reservations and processes charges as needed.

Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.

Manages wait list and prioritizes order of wait list contacts to be made.

Prepares work and maintenance orders.

Providing Exceptional Customer Service

Supports customer loyalty and property’s brand standards by delivering service excellence throughout each customer experience.

Services our customers in order to grow share of the account.

Provides excellent customer service consistent with the daily service basics of the brand.

Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

Sets a positive example for guest relations.

Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

Handles guest complaints and disputes following the instant pacification procedures.

Managing and Conducting Human Resource Activities

Monitors reservations sales agents while on phone calls.

Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Utilizes all available on the job training tools for employees.

Creates monthly labor scheduling for team.

Additional Responsibilities

Utilizes applicable intranet for resources and information.

Creates contracts as required.

Explore by Marriott Bonvoy™All Marriott Associates have the opportunity to enjoy exclusive travel perks with discounted room rates across our portfolio of 30+ hotel brands and 8,500+ properties worldwide. You'll also receive food and beverage discounts and more-plus earn Marriott Bonvoy® points for free nights and unforgettable experiences when you enroll.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Candidati adesso

Perfeziona la tua ricerca

front office offerte - buguggiate, lom

Multiproperty Reservation Manager - Sheraton Milan

Addetto/a al centralino – gestione contatti

Addetto/a allo sportello logistico operativo

Receptionist/Segretaria

Addetto/a Front Office

Operatore/trice di sportello per grande distribuzione

Centralinista per settore commerciale

ADDETTO/A ALLA SEGRETERIA

Alta Amministrazione - Segreteria di Direzione - Back Office Commerciale

Servizio Clienti

RECEPTIONIST

Stage Medical Care - Varese

Assistente di direzione per studio professionale

Addett* al Front Office - Sheraton Milan Malpensa

Assistente/a di direzione per studio professionale

Addetto/a front office logistico per distribuzione

Assistant General Manager / Vice Direttore Hotel

Receptionist Tax&Legal (part-time) - Varese - Appartenente alle Categorie Protette (L. 68/99)

Impiegata/o segreteria ufficio addetto alla formazione

Addetto/a allo Sportello Servizi alla Persona

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di front office nella seguente località: buguggiate, lom

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